台灣特斯拉汽車有限公司

Company Introduction

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台北市內湖區民權東路六段11巷6號
Contact Person
人力資源部
Phone
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Tesla was founded in 2003 by a group of engineers who wanted to prove that people didn’t need to compromise to drive electric – that electric vehicles can be better, quicker and more fun to drive than gasoline cars. Today, Tesla builds not only all-electric vehicles but also infinitely scalable clean energy generation and storage products. Tesla believes the faster the world stops relying on fossil fuels and moves towards a zero-emission future, the better. Tesla vehicles are produced at its factory in Fremont, California, and Gigafactory Shanghai. To achieve our goal of having the safest factories in the world, Tesla is taking a proactive approach to safety, requiring production employees to participate in a multi-day training program before ever setting foot on the factory floor. From there, Tesla continues to provide on-the-job training and track performance daily so that improvements can be made quickly. The result is that Tesla’s safety rate continues to improve while production ramps. To create an entire sustainable energy ecosystem, Tesla also manufactures a unique set of energy solutions, Powerwall, Powerpack and Solar Roof, enabling homeowners, businesses, and utilities to manage renewable energy generation, storage, and consumption. And this is just the beginning. With Tesla building its most affordable car yet, Tesla continues to make products accessible and affordable to more and more people, ultimately accelerating the advent of clean transport and clean energy production. Electric cars, batteries, and renewable energy generation and storage already exist independently, but when combined, they become even more powerful – that’s the future we want.

Industry Sector
汽車及其零件製造業
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Main Products

除電動車外,特斯拉也致力於發展太陽能與潔淨能源 Tesla vehicles are produced at its factory in Fremont, California, and Gigafactory Shanghai. To achieve our goal of having the safest factories in the world, Tesla is taking a proactive approach to safety, requiring production employees to participate in a multi-day training program before ever setting foot on the factory floor. To create an entire sustainable energy ecosystem, Tesla also manufactures a unique set of energy solutions, Powerwall, Powerpack and Solar Roof, enabling homeowners, businesses, and utilities to manage renewable energy generation, storage, and consumption.

Benefits

Legal Items
• 年假: 入職即享有15天年假 • 病假: 20天全薪病假 • 團體保險 • 員工認股計畫 (ESPP) • 彈性工時

Company & Workplace

Jobs

Tesla Advisor (Part-time) 電動車銷售顧問 兼職 (台北)-歡迎學生兼職! 台灣特斯拉汽車有限公司
Hourly Wage NT$ 220~220
台北市信義區
經歷不拘
-迅速、親切且客製化地接待臨時來訪的客人,開啟對話並確保他們感受到服務熱忱。 -了解我們的客人是誰、他們為什麼來到Tesla、他們的購買意圖和時間表,從而建立一個詳細的客戶檔案。 -通過回答問題和根據客人的興趣和需求提供量身定制的體驗。 -掌握所有Tesla產品和服務的知識,以及當地電動車車主的優惠政策。 -通過收集客戶聯繫信息並為有購買意圖或潛力的個人安排試駕,幫助Tesla維持健康的銷售管道。 Responsibilities: • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome • Understand who our guests are, what brought them to Tesla, their intent and timeline to purchase, thus creating a robust Customer Profile • Educate and excite guests by answering their questions and providing a tailored experience based upon their interests and agenda • Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners • Help Tesla maintain a healthy sales pipeline by collecting customer contact information and scheduling Test Drives for individuals who exhibit purchase intent or potential
Part-time
Entry-level
English Required
10/09 Updated
Customer Support Specialist 電話客服顧問 (台北) 台灣特斯拉汽車有限公司
Salary negotiable
台北市內湖區
1年以上
Responsibilities • Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related inquiry in a 7*24*365 environment • Educate our owners so they have optimal confidence in the operation of their vehicle • Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure • Communicate or escalate owner's concern to relevant parties for further follow up whenever necessary • Accurately record issues and data into CRM/ Vehicle Support Systems •通過接聽來電和郵件,提供最高水平的客戶支援,處理技術支援和道路援助相關的查詢 • 教育車主,使他們對其車輛操作充滿信心 • 以專業的方式提供可行的技術解決方案,超出客戶期望,確保車主在所有擁有過程中享受真正的愉悅 • 在必要時將車主的關切進行溝通或升級,並將其轉交給相關方進行進一步跟進 • 將問題和數據準確記錄到CRM/車輛支援系統中
Full-time
Mid to Senior Level
English Required
10/09 Updated