台灣德事商務服務有限公司
English Required
Engagement Associate 會員服務專員(客服行政秘書－內湖區)
10/15 Updated
Full-time
Mid to Senior Level
English RequiredSalary & Location
Monthly SalaryNT$ 32,000~40,000
台北市信義區
Required
Language Requirements
English
聽/中等、說/中等、讀/精通、寫/精通
Work Experience
1年以上
Job Description
您期許自己能在在A+級商業大樓的頂級工作環境、與菁英團隊共事的精彩職涯嗎？如果您期待為自己的職涯發展增添跨國專業形象、成為優質彈性工作空間策略家，那麼您應該加入TEC！
目前我們在台北的營運據點有信義區的台北101金融大樓、南山廣場大樓，以及大安區的遠企中心辦公大樓、和內湖新世紀大樓---皆為台北市指標性頂級商辦大樓，並且持續開闢更新更好的彈性工作空間，因此我們期待創意有活力的您加入這個可愛的大家庭！
做為會員服務專員，需要您精準的客戶經營直覺和服務熱忱，建立業界最優質的客戶關係，在ＴＥＣ，我們培養您成為跨國人才最需要的軟實力；而您則是ＴＥＣ的最佳代言人！
As an Engagement (Client Service) Associate in the local Operations team, the role is to provide a level of quality customer service unsurpassed in the hospitality industry. Through the establishment and maintenance of excellent client relations, you will act as the ‘face’ of The Executive Centre for all of our in-house and external clients. You will have strong customer service instincts, an eye for detail and a tendency to always go the extra mile for our clients.
Daily Operations:
− Maintains a high level of alertness and professionalism at the front counter(reception)
− Handles all telephone calls in a professional and efficient manner
− Organizes postage and document courier services, handle mail, incoming & outgoing deliveries
− Coordinates conference room bookings, refreshments for meetings
− Performs check in & check out process for all clients
− Conduct up-selling and cross-selling to maximize revenue
− Basic IT handling/troubleshooting
− Maintain communication with 3rd party vendors for centre maintenance and cleaning
Service Standards:
− Ensures that clients’ requests and demands are met to the best of your professional ability. This includes the handling of all inquiries, complaints and feedback
− Establishes and offers input on improvement to service standards, in liaison with the Centre-in-charge
− Ensures that the Centre’s service standards are maintained at all times
− Meet with every client in the centre to build a foundation for a strong and lasting relationship
兩班制，週休二日
早班：08:30 - 17:30
晚班：09:00 - 18:00
Number of Openings
1~1人
Educational Requirements
專科以上
Work Schedule
08:30-17:30 & 09:00-18:00
Leave Policy
週休二日
Job Skills
Document Receipt
Administrative Affairs Handling
Report Compilation and Management
Telephone Handling and Reception
Document
Petty Cash Management
Managing Calendars and Coordinating Meetings
Procuring and maintaining office supplies and general affairs products
Handling document updates
Customer Information Update and Maintenance
Customer Complaint Handling
Counter and Store Reception and Service
Access Control Management
文件收發與檔案管理 行政事務處理 報表彙整與管理 電話接聽與人員接待事項 文件檔案資料處理、轉換及整合工作 零用金管理 管理行事曆與會議協調安排 採購並維護辦公事物及庶務用品 負責文件更新、發行、審核與跟催作業 客戶資料更新維護 客訴案件處理 櫃檯門市接待與需求服務 門禁管理作業
Job Category
Secretary
Receptionist
Other Customer Service Personnel
台北市信義區
工商顧問服務業
您期許自己能在在A+級商業大樓的頂級工作環境、與菁英團隊共事的精彩職涯嗎？如果您期待為自己的職涯發展增添跨國專業形象、成為優質彈性工作空間策略家，那麼您應該加入TEC！
過去27年來，德事商務中心吸引了許多有抱負的全球專業人士。 TEC在亞太地區和中東地區，共44個市場、33個城市，設有超過165個以上的商辦中心，幫助我們三萬八千名以上的企業會員，找到並為其量身打造適合的私有靈活工作空間。
ＴＥＣ通過頂級服務、流暢營運的工作空間、累積自全球成員網路而無與倫比的見解、以及提升企業文化的經驗，促進了摩拳霍霍的企業和、業務專業人士的成長。
想像一下超越傳統的空間--- 隨著企業的目標而增長的空間、 賦予企業能量的地方、 企業理想中的合作夥伴、 企業想成為的地方，就是：德事商務中心！
目前我們在台北的營運據點有信義區的台北101金融大樓、南山廣場大樓，以及大安區的遠企中心辦公大樓、和內湖新世紀大樓---皆為台北市指標性頂級商辦大樓，並且持續開闢更新更好的彈性工作空間，因此我們期待創意有活力的您加入這個可愛的大家庭！
Would you like to work with A Team in Grade A+ commercial buildings and live up to your your professional image to be a premium solution provider? It is TEC that you should join!
TEC, The Executive Centre, has attracted ambitious global professionals for over 27 years. With over 165+ Centres in 33 cities and 44 markets across Asia Pacific and the Middle East, TEC helps its 38K+ corporate Members find private and flexible workspaces tailored to their business.
The Executive Centre facilitates the growth of ambitious businesses and business professionals through high-end service, seamlessly operated workspaces, unparalleled insights from a global member network and experiences that elevate corporate culture.
Imagine a space that goes beyond the traditional. A space that grows with your goals. A place that empowers. A partner in your vision. A place you want to be- The Executive Centre!
In Taipei, we are now having presence in Taipei 101 and Nanshan Plaza in Xinyi District, Far Eastern Plaza in Da'an District, as well as New Century in Neihu District; all are Grade A+ commercial buildings that people are fascinated with the amazing environment for professionals! We are also soon expanding to more territories so we welcome all open-minded and energetic talent to join us!
