啟碁科技股份有限公司
REQ_22082072 Senior Customer Engineer (Fresh Graduates Are Welcome to Apply)
10/17 Updated
Full-time
Entry-level
0 ~ 5 applicants

Salary & Location

Salary negotiable
(Regular monthly salary of NT$40,000 or above)
美國新澤西州

Required

Language Requirements
English
聽/精通、說/精通、讀/精通、寫/精通
Chinese
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
不拘

Job Description

-Support product technical acceptance and certification process
-Run product validation, verification and regression to ensure product quality, performance, reliability, usability, durability and conformance that meet the company’s as well as customer’s KPI
-Write Product Test Plan for our WiFi, Cellular product, Network product
-Ensure high system level product quality/performance and out-of-the box user experience
-Support, run field test as necessary
-Manage and monitor all installed systems, maintained automated infrastructure and coordination test house activities
-Provide and improve automation test items request to improve efficiency and reduce human intervention time
-Engaging with product group in L2 and L3 level problem escalation
-Frequent vendors and customer meetings and visits for product feedback and future opportunities
-Provide technical post-sales support to R&D team
-Work with R&D and DQA/SQA teams to ensure features delivery/inclusion.
-Adhere to bug tracking process per corporate product development lifecycle
Number of Openings
1~1人
Educational Requirements
大學(學院)以上
Field of Study Requirements
資訊工程相關、電機電子工程相關、工業工程相關
Work Schedule
日班
Leave Policy
依公司規定

Job Skills

Basic Operating System Operations
Communication Engineering Development
Telecommunication Equipment Installation
Telecommunication Line Engineering
Wireless Communication Module Testing
Network System Configuration
作業系統基本操作 通訊工程技術開發 電信設備安裝 電信線路工程架設 無線通訊模組測試 網路系統配置
Job Category
Field Application Engineer
Post-sales Product Technical Service
Sales Support Engineer
啓碁科技創立於1996年,專精於通訊產品的設計、研發與製造,提供RF天線設計、軟硬體設計、機構設計、系統整合、介面開發、產品測試與認證等完整的技術支援。全球總部位於台灣新竹科學園區,在美國、英國、德國、日本、中國與越南等地均設有服務或製造據點,提供全方位解決方案與在地服務支援。 為滿足客戶多元技術整合產品之需求,啓碁提供涵蓋短/中/長全距離通訊技術服務,跨足消費性、企業級、工規與車用解決方案,並在5G邊緣端基礎設施、衛星寬頻、衛星廣播、企業網通、Wi-Fi設備、車用連網和智慧家庭等領域深耕多年。並憑藉其在天線/RF設計和系統整合的專業能力,成為網通設備品牌商、tier-1電信業者、車廠和車用電子產品公司的重要供應商。 在堅強的管理團隊帶領下,啓碁樹立多項傲人的產業標竿:筆記型電腦內建天線以30%市佔率位居全球第一;衛星通訊產品與數位家庭產品出貨超過3億件,為台灣第一大相關產品出口廠商;企業級無線通訊產品獨佔鰲頭,為全球主要晶片供應商之優先合作夥伴 (Alpha site);同時具備車規無線模組及77/79 GHz高頻雷達產品自主開發能力。 啓碁將持續由三大關鍵面向拓展技術與服務範疇:寬頻與移動 (Broadband + Mobility)、多媒體與物聯網 (Multimedia + IoT)、有線與無線 (Wireline + Wireless),交互整合,打造多元應用平台,佈建由局端 (WAN) 到終端 (LAN)、蜂巢式網路 (Cellular Network) 到光纖網路 (Fiber Network) 之高速、高穩定與高安全通訊系統,打造更便利、更安全、更有效率的智慧生活。 Wistron NeWeb Corporation (WNC), established in 1996, specializes in the design, development, and manufacturing of cutting-edge communications products. WNC provides comprehensive technical support in RF antenna design, software design, hardware design, mechanical design, system integration, user interface development, and product testing & certification. Headquartered in Taiwan’s Hsinchu Science Park, WNC has an overseas presence in the US, the UK, Germany, Japan, China, and Vietnam. These sites together offer complete solutions and local support for customers worldwide. To satisfy customer demand for integration of products using different technologies, WNC manufactures short-/mid-/long-range consumer, enterprise, industrial, and automotive communications solutions. For years, WNC has been developing technologies in the fields of 5G edge infrastructure, satellite broadband, satellite broadcasting, enterprise networking, Wi-Fi devices, automotive connectivity, and smart home. Leveraging its expertise in antenna/RF design and system integration, WNC is a key supplier to networking brands, tier-1 telecom operators, automotive brands, and automotive electronics companies. WNC has set a number of impressive industry benchmarks: ranking #1 with 30% of the world’s market share for built-in antennas for laptops, shipping over 300 million units of satellite communications products and home automation products, and topping the list of Taiwan’s satellite communications product-exporting manufacturers. WNC also holds a leading position among enterprise-class wireless communications products and serves as an Alpha site for the world’s major chip suppliers. WNC independently develops automotive-grade wireless modules and 77/79 GHz high-frequency radar products. WNC is expanding its technological expertise and service scope in broadband, mobility, multimedia, the IoT, wireline and wireless to build application platforms for different technologies. In addition stable and secure high-speed communications systems from WAN to LAN and from cellular to fiber networks are under development in order to realize the goal of smart living.
0 ~ 5 applicants