台灣布魯克生命科學股份有限公司
Service Engineer (Hsinchu/Taoyuan/Taichung)
10/16 Updated
Full-time
Entry-level
English Required
Partially Remote
11 ~ 30 applicants

Salary & Location

Salary negotiable
(Regular monthly salary of NT$40,000 or above)
新竹縣竹北市

Required

Language Requirements
English
聽/中等、說/中等、讀/中等、寫/中等
Work Experience
不拘

Job Description

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations.
 
Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.
Please visit www.bruker.com.
 
Bruker Nano Surfaces and Metrology (BNSM) solutions include atomic force microscopy instrumentation (AFM) and non-contact nanometer resolution solution topography through white light interferometry and stylus profilometry. In addition, the division manufacturers and markets automated X-ray metrology, automated AFM defect-detection and photomask repair and cleaning equipment for semiconductor process control. 
Today, we are seeking you as Field Service Engineer to join us in our Bruker Taiwan office.  Apply now!
As a Field Service Engineer, you are required to work on rotating shifts (including weekends and public holidays).  Your summary of responsibilities & duties include but not limited to:
>> On-site diagnose and resolve technical problems
>> Performs preventative maintenance.
>> Provides technical assistance to Installation Engineer onsite as needed
>>Escalate field issues to Technical Support Team and follow up on solutions to address and fix issues in a timely manner.
60% of the essential functions are:
>> Working directly at customers' site to diagnose BNSM instruments and service issues by:
>>>> Diagnosing, research, experiment, test, develop, optimize, communicate and execute the most efficient solution plan for complex electro-mechanical hardware or software instrument issues and user issues.
>>>> Maximizing instrument and/or accessory capability and performance to meet specification and/or customer application requirement.
>>>> Creating and maintaining service record or daily report of activity in database.
>>>> Escalating the issue on time and follow up on solutions to address and fix issues in a timely manner.
>>>> Providing basic application support to enhance time-to-solution.
>>>> Providing user training and guidance to end-users.
The other 40% of the essential work are
>> Installation and qualify BNSM instrument, upgrade, and/or accessories.
>> Any other duties assigned.
*** Priority will be given to candidates with their own cars, please state in the cover letter of your application form.
Number of Openings
1~1人
Educational Requirements
大學(學院)以上
Field of Study Requirements
自然科學學科類、工程學科類
Work Schedule
日班、晚班、大夜班、假日班、需輪班
Leave Policy
依公司規定
Job Category
Customer Service Engineer
Semiconductor Engineer
Semiconductor Equipment Engineer
新竹縣竹北市
其他半導體相關業
Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science molecular and cell biology research, in applied and pharma applications, in microscopy and nanoanalysis, as well as in industrial applications. Today, worldwide more than 8500 employees are working on this permanent challenge at over 90 locations. Bruker offers differentiated, high-value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single-cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics. Please visit www.bruker.com.
11 ~ 30 applicants