美國貝克斯數位媒體有限公司
廣告客戶經理(Associate) Account Manager (Japan& Asia Market) – Client Success
10/18 Updated
Full-time
Senior Level
Partially Remote
Salary & Location
Salary negotiable
(Regular monthly salary of NT$40,000 or above)
台北市信義區
Required
Language Requirements
Japanese
聽/精通、說/精通、讀/精通、寫/精通
English
聽/中等、說/中等、讀/中等、寫/中等
Work Experience
3年以上
Job Description
【職務內容】
-通過電話、電子郵件和拜訪等形式與客戶保持定期溝通，更新廣告帳戶最新進展並就新的行動展開討論
-預算管理和監督、點擊數追蹤、活動上線、廣告需求方平臺 (DSP)活動成果最佳化
-準備報告，分析資料，提供專業見解
-進行品牌和產品調查
-支援策略客戶總監和策略客戶主管處理戰略客戶需求
-支援廣告專員及時準確的完成任務
-與亞馬遜在客戶增長、預算控制、策略制定、客戶管理等方面保持良好和有效率的溝通
-與Channel Bakers 內部其他部門（包括財務、工程、創意和人文等）以及利害關係人進行溝通與合作
【職務說明】
作為客戶管理團隊的核心，廣告客戶經理緊密聯繫著部門的各個部分，您將負責監督所轄客戶帳號的日常運作，並確保所有策略能夠在預算範圍內及時有效的執行。
作為經驗豐富的客戶經理，您具備足夠的自信和能力去服務和支援各種類型的客戶，從正要打入市場的新品牌到有著複雜策略需求的客戶。
作為優秀的溝通者，您將主導與客戶的日常互動，並與客戶主管和廣告專員共享資訊，通過對細節的高度關注，您可以監督和追蹤點擊數、預算進度、客戶交付物，並從容應對客戶任何的臨時需求。您是搜索策略與廣告需求方平臺 (DSP)的專家，並能夠利用這些知識幫助客戶的廣告活動達到最大收益。
作為客戶主管的得力助手，您將支援他們透過各種形式與客戶進行策略性的溝通，包含進行季度業務審查、客戶審查以及確認廣告預算。此外，您亦將支援廣告專員，確保他們成功完成所有日常任務，包括構建和強化廣告活動以及開發關鍵字和行動呼籲(CTA)。您能夠清晰而有序地分發日常和重要任務，並根據需求提供説明和指導。
無論何種溝通形式，您都能遊刃有餘，清晰地傳達資訊。您能夠基於自身良好的分析能力、足夠的智慧、豐富的經驗以及準確的判斷力，做出正確的決定，且經常被其他人尋求建議或解決方案。您投入並享受工作，行動力高並且對於挑戰充滿熱忱。您具有良好的時間觀念，且知道如何善用時間以提升自身的效率。
您能夠有效地應對變化，並懂得適時進行調整。 您具備快速學習的能力，並且會嘗試不同辦法來找到解決方案。您總能成功地超出預期，並堅定地推動自己和他人達標。 您致力於達成公司設定的目標，並始終以客戶為中心。
Account Managers at Channel Bakers are the beating hearts of our account teams. You are the glue that holds everything together as you oversee the day to day running of client accounts and ensure that all strategy is executed on time and to budget.
As a seasoned Account Manager, you will have the confidence and competence to support a range of diverse clients from new to market right through to more the more strategic complex clients/brands.
You are a strong communicator, taking the lead on day-to-day client interactions and seamlessly sharing information and data to the Account Executive and Advertising Specialists. With acute attention to detail, you oversee, and track click credits, budget pacing, customer deliverables and take any ad hoc client requests in your stride. You are a guru on all things related to Search Strategy and Demand Side Platform (DSP) and utilize this knowledge to leverage optimum campaign outputs for our clients.
As the right hand to the Account Executive, you support them with strategic client communication, quarterly business reviews, presentations and developing media plans. Supporting the Advertising Specialist, you ensure that they are set up for success with all of their daily tasks which include building & optimizing campaigns, keyword development and developing Calls to Action. You clearly and comfortably delegate both routine and important tasks and provide help and direction as required.
You can communicate clearly and succinctly in a variety of communication settings and styles and can get messages across that have the desired effect. You make good decisions based on a combination of analysis, wisdom, experience, and judgement and are often sought out by others for advice or solutions. You enjoy working hard, are action oriented and are full of energy for things you see as challenging. You value time and know how to use it effectively to optimize your own efficiency.
You can effectively cope with change and know how to pivot when needed. You learn quickly and will try anything to find solutions. You can be counted on to exceed goals successfully and steadfastly push yourself and others to get over the line. You are dedicated to meeting the expectations and reeds of all stakeholders and always act with the client in mind.
Number of Openings
1~1人
Educational Requirements
大學(學院)以上
Work Schedule
9:00-18:00(彈性工時)
Leave Policy
週休二日
Job Skills
Brand Marketing Management
Online Event Planning and Execution
Marketing Strategy Formulation
Customer Relationship Management
Advertising Effectiveness Evaluation
Advertising Creative Ideas and Proposals
Advertisement Management
Advertising Sales Ability
品牌行銷管理 網路活動規劃與執行 行銷策略擬定 顧客關係管理 廣告效益評估 廣告創意發想與提案 廣告投放 廣告業務銷售能力
Job Category
Marketing Planning
Advertising Copywriting/Planning
Media Public Relations Staff/Supervisor
台北市信義區
廣告行銷公關業
美國貝克斯數位媒體有限公司Channel Bakers Taiwan Ltd.
Channel Bakers is an Advertising and Marketing Agency that specializes in helping Brands develop Full-Funnel Advertising Strategies leveraging Data to grow sales within specific shopping channels. Our team's background has over 100 years combined experience in developing the Retail and Digital Shelf sales channels in the Outdoors, Apparel, CPG, and Consumer Electronics industries.
We believe that through effective Advertising, brands, together with the retailer, can target specific consumer audiences within the retailer and educate them on their products. In doing so they can create new customers for themselves as well as their retailer partner.
Whether you're looking for help with Amazon's Paid Search Platform or their Retail Merchandising Programs, Retail POP Displays, Internet Retail Merchandising strategies on how to grow your market share within your accounts, or just need help developing your Brand Marketing, Channel Bakers can help.
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