新加坡商立福人事顧問有限公司台灣分公司
English Required
【外商銀行正職客服】底薪五萬!無經驗可!特休14天!夜班/大夜班
10/18 Updated
Full-time
Entry-level
![](https://go.104.com.tw/wp-content/themes/oceanwp-child-theme-master/assets/img/flag/america.png)
Required
Language Requirements
![](https://go.104.com.tw/wp-content/themes/oceanwp-child-theme-master/assets/img/flag/america.png)
English
聽/略懂、說/略懂、讀/略懂、寫/略懂
Work Experience
不拘
Job Description
!再次強調無金融經驗可!歡迎餐飲/門市服務人員嘗試轉換跑道,進入金融業。
《 職務內容 》
✪於Call center中接聽來自客戶來電,並依照SOP與QA表協助客戶解決問題,主要處理信用卡與網銀操作等問題。
✪紀錄客戶與跟進客戶需求,必要時回電外撥至客戶進行後續追蹤。
✪統整並紀錄客戶意見與反饋,並向主管回報。
✪透過緊密的團隊合作,提供客戶專業、客製化的服務體驗,滿足其所有銀行相關的需求。
《除了薪資,我們還有 》
✪活潑質感企業文化,重視 Work Life Balance!開放的外商文化!
✪無需經驗,我們提供全面教育和職能培訓,引導您輕鬆融入金融行業!
✪特休假制度超越勞基法,薪酬更勝市場,每日工作 7.5 小時(必要時配合加班)
✪入職滿兩年後即可申請內部輪調,體驗更多不同職位!
✪還有更多寫不下的員工福利!
《需求條件》
✪大學畢業
✪具備基礎英文閱讀能力
✪具備高度學習意願與學習能力、抗壓性
投遞後將有專人與您聯絡,請投遞後特別注意陌生來電,
不適者不另通知。
Number of Openings
5~10人
Educational Requirements
大學(學院)以上
Work Schedule
晚班、大夜班
Leave Policy
依公司規定
Job Skills
Customer Information Update and Maintenance
Customer Complaint Handling
客戶資料更新維護 客訴案件處理
Job Category
Contact Center Information Clerks
As one of the most trusted recruitment agencies in Singapore, Taiwan, Hong Kong and China, we are committed to providing holistic human resource solutions to our clients and candidates. We have established a comprehensive recruitment network as part of the HRnetGroup. With operations across 14 cities in the Asia Pacific, we have the capability to help you recruit across a wide variety of industries and connect you with the right people to meet your organisation’s needs. RecruitFirst has developed a solid reputation as a recruitment agency in Singapore known for our passion in fitting the best people to the right organisation.
From Day One, we’ve set out to ensure that we know your business and make it a part of ours.
From the market insights we bring to our clients, to the 'in the know' advice we give to our candidates, our team works hard to provide human resource solutions that create a significant impact on the businesses and people that we meet.
Our approach to delivering these solutions stem from two key words – Going Beyond!
With clients, it is about going beyond the brief to truly understand and embrace the unspoken so that we’re always delivering top notch service.
For the candidates we meet, it always goes beyond the CV and engaging them on a personal basis. It gives us an edge, as we’re able to discern whether a potential placement we make is going to be just a good one or a really great one.