APM MONACO_台灣長進實業有限公司
Store Manager 全職精品銷售店舖經理 (桃園市桃園區)
10/17 Updated
Full-time
Manager/Director
English Required
Required
Language Requirements
English
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
5年以上
Job Description
We are looking for a passionate and dedicated individual to lead our Taoyuan Shin Kong boutique team. Your mission will be to develop and optimize the boutique's performance and profitability, while ensuring your team engages clients with exceptional service.
Main Accountabilities
Business Performance & Operations
• Drive performance to consistently achieve sales targets and KPIs, maximize business profitability
• Analyze performance to identify business needs and turn them into individual actions and objectives
• Analyse available sales reports and data to determine the needs of the business and set business strategies
• Ensure staff is trained in all areas of appropriate POS usage and maintenance
• Understand and properly execute all management POS functions
• Ensure cash control procedures are properly followed including bank deposits, safe funds and petty cash
• Monitor the movement of all inventory and ensure that staff adheres to all transferring/receiving policies and procedures
• Maintain boutique image according to the brand’s standards
• Implement and maintain all merchandising directives and ensure execution of effective merchandising strategies
• Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
Client Experience & Development
• Ensure all associates provide the highest level of customer service
• Manage client database and utilize information to increase sales and client contact
• Execute service excellence to increase client satisfaction and retain customer loyalty
• Resolve all client problems and complaints quickly and effectively
• Manage all special events inclusive of collection previews, client events, sale events, etc.
• Empower associates to make decisions in the customer’s best interest that also support the company’s philosophy
Team Management & Development
• Identify and recruit new talents, build and retain a high performing team
• Lead by example demonstrating passion towards APM MONACO, know our brand’s products, mission and value
• Conduct in-store training, one-o-one coaching and team meetings
• Build individual objectives and development plans
• Ensure image and grooming standards are professional, reflective of the brand image and always adhered to
• Resolve all human resources issues in a timely and effective manner, partnering with HR team when necessary
Skills and Traits:
• Management and leadership skills
• Business acumen
• Strategic thinking
• Client intelligence
• Reactive, flexible and open-minded
• Fluency in English and Mandarin
Why Join APM?
• Global, Dynamic Team: Diverse and energetic workforce
• Growth Opportunities: We support your professional development
• Collaborative Culture: Teamwork and open communication
• Comprehensive Benefits: Medical benefits, paid time off, and generous employee discounts
Don't wait to join APM Monaco team. Apply now!
Number of Openings
1~1人
Educational Requirements
專科以上
Work Schedule
日班、晚班、假日班、需輪班
Leave Policy
依公司規定
Job Skills
Job task/performance item allocation
Achieving performance goals
Customer Information Update and Maintenance
Sales Target Allocation and Performance Achievement
Customer Information Collection
Customer Complaint Handling
Counter and Store Reception and Service
Product Introduction and Explanation Sales
工作任務╱業績項目分配 業績目標達成 客戶資料更新維護 業績目標分配與績效達成 客戶情報蒐集 客訴案件處理 櫃檯門市接待與需求服務 產品介紹及解說銷售
Job Category
Shop Clerk/Counter Staff
Store Manager/Sales Floor Manager