翊盛國際有限公司
国際航空路線のサービス航空服務管理師(日文 精通/N1)日班
9/25 Cập nhật
Array
Toàn thời gian
Mới tốt nghiệp
Tiếng Nhật Điều kiện
6 ~ 10 người ứng tuyển

Lương & địa điểm làm việc

Lương hàng thángNT$ 30,000~37,000
台中市北區

Điều kiện

Yêu cầu ngôn ngữ
Tiếng Nhật
聽/精通、說/精通、讀/精通、寫/精通
Kinh nghiệm
不拘

Mô tả công việc

服務國際航線
主要以日語 進行電話與文字服務日本旅客
雙語同事則另依據當天各語言進線需求,排定當天服務語言。
(團隊內部有日籍、台灣、港澳等國同事)
正式上線前會進行兩週以上航空地勤與服務規定等專業訓練與考核。
【需具備的態度及能力】
1. 聆聽消費者需求並提供適當服務及解決相關問題
2. 紀錄並適時反饋服務需求給SV
3. 定期專案簡報製作、簡報說明與改善執行
4. 具備團隊精神,講求團隊合作,想在獲得榮譽感及歸屬感的環境中成長
5. 善傾聽、負責任、學習能力佳
6. 積極主動,具服務熱忱,希望從提升客戶品牌效益與顧客需求中獲得成就感者
7. 須配合主管交辦事項
*請於應徵時提供日文履歷及自傳
Số lượng tuyển dụng
1~2人
Trình độ học vấn
高中(職)以上
Giờ làm việc
日班 08:00~17:00 / 09:00~18:00
Chế độ nghỉ
依公司規定

Việc Làm Gợi Ý

Telephone Handling and Reception
Customer Information Collection
Customer Complaint Handling
電話接聽與人員接待事項 客戶情報蒐集 客訴案件處理
Loại công việc
Contact Center Information Clerks
Text Customer Service
International Sales
Experience Global Collaboration – Let's Shape the Future Together! Since 2011, EasonSourcing International has been dedicated to professional growth and continuous transformation. Starting from the Taiwan market, we have expanded our services beyond the automotive and aviation industries to encompass e-commerce and cross-border e-commerce. Over the past decade, we have played a crucial role in connecting global markets, providing solutions in multilingual support, integrated payment, and intelligent customer service. Our International Team At EasonSourcing International, our team comprises partners from diverse backgrounds, akin to working abroad. We offer services in Bilingual Call Center, professional market research outsourcing, and Business Process Outsourcing (BPO). Our services include international customer service centers, brand satisfaction surveys, consumer telephone care, mystery shopping, and service audits. We strive to meet both current and future needs of our clients, creating additional value for them. Join Our Team We prioritize service quality, infusing the concept of 'value' into every aspect of our service delivery. If you are passionate about experiencing global collaboration and seeking to advance your career in an international environment, we welcome you to join our team! We look forward to shaping a brighter future together! 跨國工作體驗,一同開創未來! 自2011年起,翊盛國際一直致力於專業提升與不斷轉型,從台灣市場出發,我們不僅服務汽車和航空產業等高專業性服務,還積極跨入電商及跨境電商等領域。十年的歷程中,我們擔任著串接全球市場的重要角色,為客戶提供多語系、整合支付和智能客服等解決方案。 我們的國際化團隊 在翊盛國際,我們擁有來自不同國家的夥伴,就像在國外工作一樣。我們提供客戶國際客服中心(Bilingual Call Center)、專業市調委外和BPO委外(Business Process Outsourcing)的服務。我們的服務範疇涵蓋國際客服中心、品牌滿意度調查、消費者電話關懷、神秘客及服務稽查等。我們致力於滿足客戶現況與未來的需求,為客戶創造附加價值。 加入我們的團隊 我們重視服務的品質,並將『價值』的理念融入到每一個服務環節當中。如果您對於跨國工作體驗充滿興趣,並且想要在一個國際化的環境中發展您的事業,歡迎加入我們的團隊! 我們期待著與您攜手開創更加美好的未來!
6 ~ 10 người ứng tuyển