酷遊天股份有限公司
電商韓文營運專員 한국어 예약 처리팀 (정규직) [GO]
9/23 Updated
Array
Full-time
Mid to Senior Level
Korean Required
0 ~ 5 applicants

Salary & Location

Monthly SalaryNT$ 30,000~40,000
台北市內湖區

Required

Language Requirements
Korean
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
1年以上

Job Description

Please apply to the position via the link below:
https://kkday.bamboohr.com/jobs/view.php?id=170&source=aWQ9MjI%3D
KKday's vision is to allow every traveler to embark on a journey as they like and travel all over the world. With lockdowns around the world, the COVID-19 pandemic has hit the travel industry especially hard, however, KKday try its best to face the challenge, by deeping into domestic tourism, KKday successfully won the recognition of investors, and raised $75 million in Series C.
[업무 내용]
- 주문을 처리하고, 회사 정책에 따라 주문 관련 사후 문제를 처리
- 내부 부서 및 외부 공급업체와의 원활한 소통을 통해 고객에게 우수한 서비스를 제공
- 공급업체의 피드백을 관련 부서에 전달하여 추가적인 개선과 프로세스 최적화
- 매월 공급업체와의 대금 결제 업무를 처리하고, 공급업체와의 원활한 관계를 유지
[필수 조건]
- 교대 근무 가능
- 중국어 능숙하게 소통 가능, 한국어 원활한 글쓰기 가능
- 스트레스에 강하며, 빠른 속도의 환경에 적응하고 효율적인 문제 해결 방안을 모색할 수 있는 능력
- 강한 표현력과 세부 사항에 대한 세심한 주의
- 목표 지향적인 업무 태도 필수
[교대 근무 시간]
A: 09:30-18:30
E: 07:00-16:00
(업무 상황에 따라 근무 시간이 약간 조정될 수 있음)
[우대 조건]
- 1-2년 여행업 경력
- 한국어 능숙한 소통 가능
- 팀 환경에서 높은 수준의 성실성과 열정을 가진 분
【工作內容】
- 處理訂單,以及依照公司政策處理訂單相關售後問題
- 需與內部部門和外部供應商溝通,確保提供客人優質的服務
- 將供應商的反饋提供給相關部門,以利進一步改進以及流程優化
- 每月處理與供應商之間的帳款作業,且維持與供應商合作的良好關係
【必要條件】
- 能夠接受輪排班制
- 中文可流利溝通,韓文可順暢書寫
- 具抗壓性,能夠適應快節奏的環境並尋找有效率解決問題的方案
- 具備較強的表達能力,並且注重細節
- 需具備目標導向的工作態度
【排班時段】
A:09:30~18:30
E:07:00~16:00
(可能視業務需求微調班別)
【加分條件】
- 1-2年旅遊業經驗
- 韓文可流利溝通
- 在團隊環境中擁有高度的誠信和熱情
Number of Openings
1~3人
Educational Requirements
專科以上
Field of Study Requirements
其他外國語文相關、觀光事務相關
Work Schedule
日班、假日班
Leave Policy
依公司規定

Job Skills

Closing Accounts and Account Handling
Customer Complaint Handling
Group Departure Operations
Airline Ticketing
Group Concluding Operations
Emergency Crisis Management
結帳作業與帳務處理 客訴案件處理 出團作業處理事項 航空票務處理 結團作業處理事項 緊急事件危機處理
Job Category
Other Customer Service Personnel
Sales Assistant
OP/Travel Agency Staff
台北市內湖區
旅遊服務業
KKday為全亞洲領先的旅遊科技公司,致力於創造全新的旅遊體驗,提供最完善的服務平台,最獨特且真實的遊玩行程。 KKday在全球超過92個國家、550個城市擁有 300,000 種以上的在地旅遊體驗商品,每月平均活躍用戶高達900萬,目的是透過專業平台數據化整合,讓來自全球的旅客都能夠更方便自在地挑選行程,創造自己專屬的旅遊經驗。 成立於2014年,在亞太區12個城市設有分公司,2022年7月完成C+輪募資,累計募資金額近30億元,於疫情後全力備戰跨境旅遊,已經為出境、入境與國旅三大領域完成亞太區配置。未來將持續透過科技來革新旅遊產業。 - KKday 提供人才具規模、活力和自主權的新創環境,歡迎加入我們創造未來!https://kkday.bamboohr.com/jobs/ - KKday Linkedin:https://www.linkedin.com/company/kkday/ - KKday的旅遊推薦清單:https://www.youtube.com/c/KKdayTaiwan/featured KKday is the leading travel-tech company in APAC, committed to providing the most complete service platform, the most unique and authentic travel experience. Currently, KKday hosts over 300,000+ local experience products in over 92 countries and 550 cities with more than 9 million unique users each month. Our goal is to be easily accessible, make it more convenient through the data integration of professional platform. Let all types of travelers find and create their own memorable, exclusive, and safe travel experience. Founded in 2014, we have expanded to 12 countries and set up overseas offices around the world. In July 2022, we secured a series C+ round funding of nearly 3 billion, well prepared for inbound, outbound, and domestic travel after Covid. In the future, we will innovate the industry with technology continuously. We provide talent with an environment where they have a combination of resources, scale, and autonomy to run for KKday business. Most importantly, we also provide our talents the opportunity to rotate across businesses, accelerate their career path and impact the business of the travel industry around the APAC region. Welcome to join us! - Positions at KKday: https://kkday.bamboohr.com/jobs/ - KKday LinkedIn: https://www.linkedin.com/company/kkday/ - KKday’s travel recommendation list: https://www.youtube.com/c/KKdayTaiwan/featured
0 ~ 5 applicants