台北中山九昱希爾頓逸林酒店DoubleTree by Hilton _金慶國際股份有限公司中山分公司
大夜櫃檯接待員Night Shift Receptionist/組長 Night Shift Team Leader
9/25 Cập nhật
Array
Tiếng Anh Điều kiện
Toàn thời gian
Cấp nhân viên trung cấp
Tiếng Anh Điều kiệnLương & địa điểm làm việc
Lương hàng thángNT$ 30,000~35,000
台北市中山區
Điều kiện
Yêu cầu ngôn ngữ
Tiếng Anh
聽/中等、說/中等、讀/中等、寫/中等
Kinh nghiệm
1年以上
Mô tả công việc
1. Completes the registration process by inputting and retrieving information from a computer system , confirming pertinent information including number of guests and room rate . Makes appropriate selection of rooms based on guest needs . Codes electronic keys . Non –verbally confirms the room number and rate . Promotes and administers Hilton Marketing programs such as Hilton Honors , for arriving guests . Ensures guests knows location of room , containing room keys , tokens of our appreciation, gifts, etc, to guest.
根據預訂優質快速的為客人辦理入住手續，確認相關資訊，如:房價，人數等，依客人喜好予以排房。向客人介紹酒店各種宣傳促銷活動及推銷Hilton榮譽客會給非會員，吸引新會員的加入。指引去房間的方向並解釋房卡的使用方法，向客人分發禮物等。
2. Ensures rooms and services are correctly accounted for within guest statement Properly accounts for service provided by the hotel. Assists guests with check out payments or charges. Accepts and records vouchers, credit, travellers checks, and other forms of payment, converts foreign currency at current posted rates.
確保入住期間的各項需求能有效滿足，幫助客人辦理外幣兌換及結帳手續。接收現金，信用卡，旅行支票，公司或協力廠商付費等付款方式。
3. Greets customers immediately with a friendly and sincere welcome. Uses a positive and clear speaking voice, listens to understands requests, responds with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc.
熱情友好的問候客人，對客人的合理需求予以積極恰當的回應。準確提供各種資訊如：酒店營業場所的營業時間及VIP促銷計畫等。
4. Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
對自己許可權範圍內不能予以解決的問題和需求，及時回饋給相應部門和人員予以解決。
5.專值夜班。
6. 另有夜班津貼。
Trình độ học vấn
不拘
Giờ làm việc
大夜班、需輪班
Chế độ nghỉ
依公司規定
Loại công việc
Receptionist
Other Customer Service Personnel
Hotel Staff
台北市中山區
旅館業
希爾頓逸林酒店及度假村是一個快速成長的全球性酒店品牌，旗下640多家高檔酒店遍佈全球51個國家和地區，客房總數逾 147,700 間。過去50多年裡，從希爾頓逸林特色的熱巧克力餅乾到服務當地社區，希爾頓逸林酒店在世界各地商務和休閒旅客心目中，一直是暖逸體驗的象徵。希爾頓逸林酒店及度假村，致力於為賓客提供優質服務，以及現代化住宿環境和服務設施，包括別致餐飲體驗、高端健身娛樂設施、會議及宴會空間等。
由希爾頓集團直營管理的台北中山九昱希爾頓逸林酒店（DoubleTree by Hilton Taipei Zhongshan），面臨綠蔭扶疏的中山北路，地處源自日治時期，至今仍洋溢異國風情的條通商圈，距離中山捷運站步行約莫三分鐘即可抵達。
優越的地理位置，不僅方便各類旅客轉乘國際／國內線飛航、火車、或長／短程客運，亦與全台首座以當代藝術為定位的「台北當代藝術館」、前身為美國駐台北領事館的市定古蹟「光點台北」、昔日稱為「打鐵街」，今日成為許多特色小店據點的赤峰街，以及台北西區之大型百貨購物商城近在咫尺，展現強大的商務與娛樂機能。
時尚、簡約的建築外觀與精品酒店般的內裝氛圍，呈現不凡品味。入住時，櫃檯人員奉上 DoubleTree聞名世界的香脆巧克力餅乾，讓賓客有如回家般的溫暖。酒店擁有105間豪華客房，並設有健身房、大廳酒吧「森」及擁有戶外露台的全日餐廳「麗」。
