Lương & địa điểm làm việc
Lương theo giờNT$ 183~190
新竹市
Điều kiện
Kinh nghiệm
不拘
Mô tả công việc
為什麼我們會有這個角色
隨著我們業務的擴展和顧客服務需求的增加，我們需要專業且積極的團隊成員來確保日常營運的順暢運行，同時提高顧客的體驗和滿意度。這個職位對於營運管理和顧客關係的維護至關重要。
如何獲得成功
成功的關鍵在於積極主動、快速適應環境並且願意學習。能夠有效地協助顧客，處理日常營運中的各種問題，並與團隊密切合作以確保營運順利。通過有效的顧客服務和溝通技巧來提升顧客滿意度。
成長機會
在這個角色中，您將有機會深入了解聽力輔具產業的運營流程，並增強您的顧客服務和管理能力。我們提供持續的培訓和成長機會，幫助您在這個領域中擴展專業技能和職業發展。
您將做的事情
1. 基本接待和引導顧客，協助顧客預約檢測。
2. 協助營運管理，包括收銀機操作和開閉店流程。
3. 協助顧客關係經營，如口頭行銷、DM發放和客戶需求記錄。
4. 完成其他主管交辦事項。
關於團隊
我們的團隊充滿活力，並致力於提供卓越的顧客服務。我們強調團隊合作和溝通，希望每個成員都能在這裡找到發展的機會並為顧客提供最佳體驗
About the Job
This position involves basic reception duties, guiding customers, assisting with appointment scheduling for tests, and supporting operational management such as handling cash registers and managing opening and closing procedures. Additionally, it includes assisting with customer relationship management, such as verbal marketing, distributing promotional materials (DM), recording customer needs, and handling other tasks assigned by the supervisor.
Why We Have This Role
As our business expands and customer service demands increase, we need proactive and professional team members to ensure smooth daily operations and enhance customer experience and satisfaction. This role is crucial for managing operations and maintaining customer relationships.
How You'll Find Success
Success in this role depends on being proactive, quickly adapting to the environment, and having a willingness to learn. You'll effectively assist customers, handle various issues that arise in daily operations, and collaborate closely with the team to ensure smooth operations. Enhancing customer satisfaction through effective service and communication skills is key.
How You Grow
In this role, you will have the opportunity to gain an in-depth understanding of the operations within the hearing aid industry, and improve your customer service and management skills. We offer ongoing training and development opportunities to help you expand your professional skills and advance your career in this field.
Things You Will Do
1. Perform basic reception duties and guide customers, assisting with appointment scheduling for tests.
2. Support operational management, including cash register operations and opening/closing procedures.
3. Assist with customer relationship management, including verbal marketing, distributing promotional materials (DM), and recording customer needs.
4. Complete other tasks assigned by the supervisor.
What You Should Know About This Team
Our team is energetic and committed to providing excellent customer service. We emphasize teamwork and communication, ensuring every member finds opportunities for growth and delivers the best experience for our customers.
Số lượng tuyển dụng
2~2人
Trình độ học vấn
專科以上
Yêu cầu ngành học
其他醫藥衛生相關
Giờ làm việc
10:30~21:30
Chế độ nghỉ
依公司規定
Loại công việc
Intern
Shop Clerk/Counter Staff
新北市中和區
其他醫療保健服務業
科林創立於1986年，現已發展為集團的規模，涵蓋B2B和B2C的營運模式，我們致力於鑽研與創新，提供跨越眼科、聽力、睡眠及營養保健等多元領域的綜合性醫療解決方案。我們不斷拓展科技知識與技術的邊界，旨在超越當前醫療保健的局限，創造顯著且永續的價值。深入理解病患的真正需求並提供有效的解決方案進而塑造卓越的健康和生活品質。我們的願景為成為亞太地區引領科技研發的醫療照護公司，通過不斷創新、整合和擴展服務範圍，為更多人和地區提供先進且值得信賴的健康照護。
我們的價值觀：
• 誠信與尊重
• 創新與持續優化
• 品質承諾與客戶導向
• 合作與人才發展
• 社會責任與永續發展
如果你/妳是富有使命感的人
如果你/妳認同社會道德責任
如果你/妳有滿腔的熱血想一展長才
歡迎加入我們!
一起創造一個不一樣的醫療保健市場
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我們的歷史
→亞洲第一家通過ISO 9001認證的醫療儀器代理商
→1999年獲得衛生署生物醫學技術獎----醫療儀器類
→第一家醫療代理商通過ISO 13485醫療器材品質管理系統
→第一家助聽器門市服務通過SGS Qualicert服務驗證
→榮獲:2013年幸福心職場最高榮譽[金心獎]
→榮獲:2014年TTQS銀牌認證
→榮獲:衛生福利部國民健康署頒發:健康職場認證
→榮獲:新北市2020年度促進身心障礙者就業績優單位
→榮獲:公益微電影「老爸幫幫忙」榮獲2020年台灣YouTube最成功廣告影片排行榜
→榮獲:2022年新北企業精典獎「多元服務」獎項肯定
→榮獲:2023年獲業界第一家通過「醫療器材優良運銷準則(GDP)」認證
→榮獲:2024年科林助聽器榮獲經濟部第七屆潛力中堅企業獎
Clinico was founded in 1986 and has now developed into a group that encompasses both B2B and B2C operational models. We are dedicated to research and innovation, providing comprehensive medical solutions across various fields, including ophthalmology, otology, polysomnography and nutritional health. We continuously push the boundaries of technological knowledge and expertise, aiming to transcend the limitations of current healthcare and create significant and sustainable value. By deeply understanding the true needs of patients and offering effective solutions, we strive to shape excellent health and quality of life. Our vision is to become a leading healthcare company in the Asia-Pacific region, pioneering technological research and development. Through continuous innovation, integration, and service expansion, we aim to provide advanced and trustworthy healthcare to more people and regions.
Our values:
• Integrity and Respect
• Innovation and Continuous Improvement
• Quality Commitment and Customer Orientation
• Collaboration and Talent Development
• Social Responsibility and Sustainable Development
Our History
→The first medical instrument agency in Asia to obtain ISO 9001 certification.
→Awarded the Biomedical Technology Award by the Department of Health in 1999 for Medical Instruments.
→The first medical agency to pass the ISO 13485 Medical Device Quality Management System.
→The first hearing aid service center to receive SGS Qualicert Service Certification.
→Honored with the "Gold Heart Award" for Workplace Happiness in 2013.
→Awarded the TTQS Silver Certification in 2014.
→Recognized by the Ministry of Health and Welfare for the Workplace Health Certification.
→Recognized as an outstanding unit for promoting the employment of disabled individuals by New Taipei City in 2020.
→Won the award for the public service microfilm "Dad, Help!" which ranked among Taiwan's most successful YouTube ads in 2020.
→Awarded the "Diverse Services" recognition at the 2022 New Taipei City Business Excellence Awards.
→Became the first in the industry to be certified under the Good Distribution Practice (GDP) for medical devices in 2023.
→In 2024, Clinico Hearing Aids received the Ministry of Economic Affairs' Potential Mid-Sized Enterprise Award.
