Lương & địa điểm làm việc
Thỏa thuận
(Thường từ 40.000NTD trở lên)
高雄市前鎮區
Điều kiện
Kinh nghiệm
3年以上
Mô tả công việc
Ensure the Service portfolio is delivered effectively according to ABB standard processes and safety guidelines to satisfy customers. Execute technical support and act as specialist in own area of expertise. In collaboration with the customer and ABB units/sales teams ensures customer needs are understood and business opportunities utilized for Service growth.
Your responsibilities
• Service strategy
Provides technical support by identifying technical problems and determining corrective actions in own area of expertise via remote or on-site service in any Service category (installation and commissioning;
maintenance; repairs; engineering and consulting; advanced services;
extensions, upgrades and retrofits; end of life services, replacements, etc.). Focuses on one ABB approach in delivering Service.
• Consulting
Investigates customer needs through professional consulting. Provide technical consulting and specialist assistance on Service solutions to management and customers by giving relevant inputs on customer requirements and proposed service products/solutions.
• Customer approach
Manages customer relationships and maintains regular contacts with key customers. Identifies new sales opportunities, proactively communicating both with the customer and ABB sales teams to ensure customer needs are met and business opportunities utilized for Service growth. Conducts specialist support and advisory service for Sales team. Ensures accurate communication and exchange of technical information to the customers to address their needs and reports and follows up customer feedback to achieve high level of customer satisfaction.
• Projects
Coordinates and performs specialist Service projects in relevant areas internally and externally (e.g. milestones, project plan, cost supervision, action steps, project reviews, project supervision) including all commercials.
• Documentation and reports
Prepares all required technical documents and reports for project contracts to be signed by the customer representative. Reports work done in a timely manner and provides relevant technical supporting documents to the service execution teams and follows up when needed.
• Operational excellence
Participates in maintenance meetings and improvement activities to proactively provide suggestions for product and quality improvement and shares with ABB organization/management.
• Technical resources coordination
Provides technical specialist support and coordination for the Service team. Plans activities, coordinates the work of internal and external technicians and assigns them specific tasks related to Service needs. Supervises project teams and contractors at work site and monitors performance.
Health, safety and integrity
Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents.
• Travel
Travel within Taiwan as required by the job.
Số lượng tuyển dụng
1~2人
Trình độ học vấn
專科以上
Giờ làm việc
日班
Chế độ nghỉ
依公司規定
Loại công việc
Electrical Engineers
Automatic Control Engineer
台北市內湖區
自動控制相關業
ABB is a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future. The company’s solutions connect engineering know-how and software to optimize how things are manufactured, moved, powered and operated. Building on over 140 years of excellence, ABB’s more than 105,000 employees are committed to driving innovations that accelerate industrial transformation.
ABB (ABBN: SIX Swiss Ex)是技術領先的電力及自動化跨國工程公司，致力於推進永續社會及資源效率的未來。透過專業工程知識與軟體結合的解決方案，致力優化製造、移動、供電及運行方式。承襲超過140年的卓越成就， ABB全球105,000位優秀員工，承諾持續推動加速工業轉型的創新科技。
按照所服務的客戶和行業組織，ABB分為四個事業群。ABB全球有7個研究中心，是我們開展研究和技術的重鎮，我們承諾繼續投資研發技術，以不斷地創新為我們企業的核心價值。ABB所擁有的領先技術，帶動了現代社會的基礎，從革命性的高壓直流輸電技術、輪船渦輪增壓推進器。如今，ABB更為工業馬達和變頻器、工業機器人的領導者之一。
ABB 1988年於台灣正式設立分公司。經過多年拓展，ABB台灣的員工分佈於台北、高雄及台中。在地化的團隊促進與台灣各產業的互動及多元發展，確立堅實的夥伴關係。ABB在台灣特設立展示、訓練中心及運籌管理中心，都是專為有效的服務客戶所設立的，提供高效率專案工程管理、客戶培訓及準時交付產品及系統，使其客戶在提升工業生產效能的同時，更能降低對環境的影響。
近年來，ABB致力於攜手各企業實現氣候變遷目標，不僅在產品技術上不斷突破，提供高效且高可靠度的產品，也將永續循環的概念注入產品設計中，透過提高每種產品的循環價值和環境影響的透明度，使合作夥伴能夠做出更永續的選擇。
