*Key responsibilities: ◆ Act as communication coordinator from the Service Centre towards assigned customers. ◆ Manage both EDI and manual customer order entry. ◆ Manage customer backlog: confirmation, reschedule, cancellation, reconciliation and resolve discrepancies with outgoing deliveries. Including communication with the customer. ◆ Communicate with Sales team and Supply Chain Planner and with the customers on a daily basis regarding the supply situation. ◆ Be accountable for delivery to the customers and resolution of shipping and price discrepancies. ◆ Manage customer returns / RMA and invoice discrepancies. ◆ Communicate with the customers regarding order confirmation, shipping and tracking information. ◆ Create and send out defined reports to the customers on a regular basis. ◆ Occasionally participate to meetings with customers as required. ◆ Manage customer forecast communication both internally and externally. Additional Responsibilities : Any reasonable task assigned by management and deemed to be within the individual’s capabilities to ensure smooth running of the business. Knowledge and skill requirements: ◆ Minimum of 3 year's experience is preferred. ◆ Excellent writing and verbal communication skills for business. ◆ Bachelor's degree ◆ Customer oriented with customer service background. ◆ Process driven and very strong in problem solving. ◆ High level of ownership and accountability for assigned tasks. ◆ Great team player. ◆ Good communication skills suitable for both internal and external communities. ◆ Can effectively cope with change and be comfortable with ambiguity. ◆ Ability to respond rapidly and professionally to the demand of a high-pressure commercial environment. ◆ Willing to work in a challenging and multicultural environment. ◆ Fluent written & oral English for business.

1. 半導體與電子類採購/生管 2. 計劃晶圓備料,議價, 交期追蹤 3. 外包生產排程管控、追蹤與產能配置 4. 生產成本議價與掌握 5. ERP/MRP 系統操作 6. 出貨計畫排程規劃與進度掌握 7. 海外分公司物料需求之溝通協調 8. 日常採購作業和訂單處理 9. 外包工廠交期追蹤 10. 建立,更新供應商資料 11. 供應商請款作業 12. 各項專案跨部門合作及溝通協調