台北文華東方酒店_開泰豐國際股份有限公司
櫃檯 主任 Front Desk Supervisor
9/19 Updated
Array
English Required
Full-time
Senior Level
English RequiredSalary & Location
Salary negotiable
(Regular monthly salary of NT$40,000 or above)
台北市松山區
Required
Language Requirements
English
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
3年以上
Job Description
• Assist in overseeing the effective and efficient operation of Reception which include room management, registration, cashiering. Excel in delivering Legendary Quality Experience to guests.
• Attend to all feedbacks/comments from guest and transmit them to the departments concerned and ensure that corrective actions are taken immediately.
• Ensure full knowledge and understand of LQE is delivered to the gussets at all times.
• Check group room allocation, and other special request for groups.
• Read through arrival report and see to all guests’ requests and needs according to MOHG established service by guest categories standards.
• Supervise and conduct on the job training to all new officers.
• Manage room control, monitor availability and efficient release of rooms for arrival guests
• To perform any other reasonable duties as required by the Duty Manager.
Number of Openings
1~1人
Educational Requirements
專科以上
Work Schedule
日班、晚班、大夜班、需輪班
Leave Policy
依公司規定
Job Category
Receptionist
Hotel Staff
Hotel or Restaurant Supervisor
台北市松山區
旅館業
台北文華東方酒店是全台首屈一指的國際頂級奢華酒店，座落於台北市繁華商業中心與人文薈萃的敦化北路上，酒店的歐式建築美學融合東方設計元素，從客房、走廊、餐廳，所到之處盡顯細緻優雅的設計巧思，更以細膩貼心的服務享譽盛名，在國際間屢獲無數獎項肯定，不僅多次榮獲國際權威《康泰納仕旅遊者雜誌》 (Conde Nast Traveler) 讀者之選獎「亞洲頂尖酒店」殊榮，也是全台唯一榮獲《米其林指南》酒店評鑑最高等級「5棟紅房」的評等，在台灣觀光業界奠定領導品牌形象。
追求頂級服務品質並締造無微不至的個人化服務，是文華東方酒店集團的核心理念。文華東方酒店集團的金扇子傳奇式經典服務享譽全球，我們的同仁，也是集團最寶貴的資產，時時不遺餘力的傳承文華東方集團世界馳名的傳奇式經典服務，竭盡所能為每一位賓客帶來貼心溫暖、無微不至的服務。
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