The Role

Health and Benefits business strives to assist clients in optimizing their health and benefits plan costs, improving employee well-being and promoting employee engagement with future proof benefits design and management. We provide solutions encompassing innovative plan design, vendor evaluation and management, pricing and funding strategies, data analytics, compliance and governance strategies. We also provide advisory services including benchmarking analysis, flexible benefits, benefits harmonization, global governance and well-being solutions.

As a Health and Benefits senior account manager, you will contribute to a wide variety of complex solutions which go beyond traditional insurance broking service that involves plan design, financing, delivery, ongoing management and communication of the full spectrum of health and benefit programs, including medical, life/disability, well-being, time off and flexible benefits.

Excellence

Perform financial analyses including developing pricing and employee contributions strategies, modelling plan design alternatives and calculating reserves

Conduct benchmarking studies and other research; provide value added analyses and summaries

Analyze and compare vendor products, services and contracts

Design, distribute and evaluate responses to surveys and RFPs

Communicate and liaise effectively with colleagues regarding data collection and project execution

Prepare accurate and excellence deliverables which comply with our internal performance excellence SOP

People

Build strong relationships internally and collaborate effectively on cross-functional teams

Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

Clients

Deliver excellent services and recommendations to meet or exceed client expectations

Increase efficiency within client teams by identifying ways to improve processes

Financial

Meet the yearly individula and team targets

Contribute to sales and marketing efforts through your work on proposals and RFPs

The Requirements

3 years or above of experience in group insurance related work

Experience dealing with the financials of health and benefits plans, ideally gained in a benefit consulting/brokerage firm or health underwriting or actuarial function (pricing/valuation) of an insurance company; additional experience with life/disability plans desired.

Well organized and detail oriented

Strong written and verbal communication skills

Ability to ask the right questions and seek help where appropriate

Ability to respond to all communications effectively and in a timely manner

Flexibility and proven ability to diagnose and resolve issues; strong client service orientation

Ability to work both independently and on client teams and enjoy a fast-paced environment

Interest and ability to think beyond the task at hand and understand how one’s work fits into the broader landscape

Strong analytical and integrative skills including ability to draw conclusions and identify trends from data in a logical, systematic way

Excellent Microsoft Office skills, particularly in Excel and Power Point

Bachelor’s degree required

Basic/intermediate English ability in reading and writing is required.

Ability to communicate in English fluently is a plus.