博彥科技有限公司
IT manager
7/8 Updated
Array
Full-time
Manager/Director
0 ~ 5 applicants

Salary & Location

Monthly SalaryNT$ 50,000~100,000
美東地區

Required

Language Requirements
English
聽/精通、說/精通、讀/精通、寫/精通
Chinese
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
8年以上

Job Description

1. Collaborate in teams and fully support Beyondsoft local business development in North America. Design IT localization strategy, including local team structure, IT support solutions and IT processes and operations based on the well understandings of the business development strategy;
2. Manages the day to day IT helpdesk, onsite support activities and new office projects, responsible for supporting Beyondsoft group offices, employees, and contractors in North America;
3. Identify user's requirements and priority, and the gaps to meet user's requirement; communicate and collaborate with different users to deliver products, systems and services to meet users’ expectation;
4. Promote IT products and service and help user's find right tools/products to enhance their effectiveness and efficiency.
Requirement:
1. BS degree in Computer Science/Engineering or relevant fields;
2. 5+ years management experience specific to IT Service Management; Proven track record in staff development and talent recruitment;
3. 8+ years of experience in technology support (or similar technology background);
4. Strong project management experience; Willingness and ability to lead firm-wide projects;
5. Excellent written and verbal communication skills in English and Chinese;
6. Experience of IT service management ;
7. ITIL Certificates, CCNA, MCSE;
8. Working knowledge of the following:
√.Extensive knowledge of enterprise class desktop software such as Windows 10, Mac OS X, antivirus, remote management and troubleshooting, asset management and inventory, printing and call centers;
√.Knowledge of ITIL concepts including Service Management and Service Delivery and experience working within the ITIL Framework for Incident, Problem, Change, or Service Request Management;
√.Experience with Windows active directory, LDAP, and group policies;
√.Knowledge of TCP/IP protocol, routing concepts, and troubleshooting;
√.Experience with iOS, Android, and Windows Phone support, and mobile device management solutions ;
√.Experience with Microsoft Azure and Microsoft Office 365, AWS and Google.
Number of Openings
1~1人
Educational Requirements
大學(學院)以上
Work Schedule
日班
Leave Policy
依公司規定
Job Category
E-Commerce Technology Supervisor
台北市大安區
電腦軟體服務業
博彥科技(深交所上市公司:002649)是亞洲領先的全方位IT諮詢服務及行業解決方案提供商,在全球三大洲的六個國家設有超過30個分支機構和交付中心,具備全球範圍的交付能力和靈活多樣的交付方式。博彥專注於領先的全方位IT服務及行業解決方案,業務範圍涵蓋諮詢、產品研發、信息技術服務、系統集成、業務流程外包等服務,專注於高科技、互聯網、金融、電信、消費電子、製造、製藥、醫療、汽車、媒體、能源、科研教育和政府等領域,與眾多全球500強企業和行業新銳公司成功合作,積累了豐富的經驗。博彥的行業領軍地位得到了業內權威研究機構的認可,先後被評為IDC中國IT外包十強、IAOP全球外包100強、Global Service全球100強、加拿大CDN“解決方案供應商100強”、中國十大外包領軍企業及中國最佳雇主企業。 博彥的總部位於中國北京,從北京到西雅圖、矽谷、多倫多,再到東京、新加坡、新德里,台灣已形成橫跨亞洲、非洲和北美的惠及全球客戶的即時、高效、無縫式交付網絡。博彥擁有靈活多樣的服務模式,長期與全球不同訴求的客戶合作,在多年實踐中形成了軟件外包合作成熟度模型,根據需求態勢與合作價值預期​​為客戶提供團隊派駐服務、項目外包服務、離岸交付中心、全球服務中心四個級別的服務模式,為客戶提供即時、貼身、高效、優質的服務。 博彥聚焦客戶高效運營及商業價值最大化,致力於客戶核心價值的提升及戰略藍圖的構建,與全球客戶展開深度合作,形成了360度全方位戰略合作共贏模式,與客戶在戰略上緊密契合,以實現卓越運營、市場領航、持續創新為目標,為客戶帶來獨特的價值體驗。 博彥遵循全球最高的質量和安全標準,實施嚴密的安全措施,擁有完善、成熟的管理和開發流程,獲得了CMMI 5、ISO 20000、ISO 9001、ISO 27001一系列資質認證,並憑藉深厚的行業專長和成熟的行業實踐、國際化的精英團隊和完善的人才管理、完備的全球化交付和無縫的客戶服務網絡以及無處不在的創新精神和非凡的創新實踐,助力全球企業盡享安全智能的科技革新所帶來的卓越運營,為客戶持續創造關鍵價值,實現差異化服務戰略。
0 ~ 5 applicants