翊盛國際有限公司
KH 知名電商品牌 日文客服管理師 日班
9/18 Updated
Array
Full-time
Entry-level
Japanese Required
6 ~ 10 applicants

Salary & Location

Monthly SalaryNT$ 32,000~39,000
高雄市苓雅區

Required

Language Requirements
Japanese
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
不拘

Job Description

【工作內容】
1. 提供日文電話與線上文字服務
2. 聆聽消費者需求並提供優質的解決方案
3. 紀錄特殊案件並即時向主管回報
3. 需配合主管工作安排
【需具備的態度及能力】
1. 精通日文/中文,須JLPT N2(含)以上
2. 積極主動、具服務熱忱
3. 具備良好的溝通技巧和服務態度
4. 口齒清晰、表達能力佳,並保持快速反應
5. 邏輯清晰、負責任、可獨立作業
*公司提供完整教育訓練
服務時間 日班 08:00-17:00 / 09:00-18:00 (服務時間依當日服務項目(電話或文字)而定)
可協助申請評點制工作簽證
*請於應徵時提供日文履歷及自傳
Number of Openings
1~2人
Educational Requirements
高中(職)以上
Work Schedule
08:00~17:00 / 09:00~18:00
Leave Policy
依公司規定

Job Skills

Telephone Handling and Reception
Customer Information Collection
Customer Complaint Handling
電話接聽與人員接待事項 客戶情報蒐集 客訴案件處理
Job Category
Contact Center Information Clerks
Text Customer Service
Other Customer Service Personnel
Experience Global Collaboration – Let's Shape the Future Together! Since 2011, EasonSourcing International has been dedicated to professional growth and continuous transformation. Starting from the Taiwan market, we have expanded our services beyond the automotive and aviation industries to encompass e-commerce and cross-border e-commerce. Over the past decade, we have played a crucial role in connecting global markets, providing solutions in multilingual support, integrated payment, and intelligent customer service. Our International Team At EasonSourcing International, our team comprises partners from diverse backgrounds, akin to working abroad. We offer services in Bilingual Call Center, professional market research outsourcing, and Business Process Outsourcing (BPO). Our services include international customer service centers, brand satisfaction surveys, consumer telephone care, mystery shopping, and service audits. We strive to meet both current and future needs of our clients, creating additional value for them. Join Our Team We prioritize service quality, infusing the concept of 'value' into every aspect of our service delivery. If you are passionate about experiencing global collaboration and seeking to advance your career in an international environment, we welcome you to join our team! We look forward to shaping a brighter future together! 跨國工作體驗,一同開創未來! 自2011年起,翊盛國際一直致力於專業提升與不斷轉型,從台灣市場出發,我們不僅服務汽車和航空產業等高專業性服務,還積極跨入電商及跨境電商等領域。十年的歷程中,我們擔任著串接全球市場的重要角色,為客戶提供多語系、整合支付和智能客服等解決方案。 我們的國際化團隊 在翊盛國際,我們擁有來自不同國家的夥伴,就像在國外工作一樣。我們提供客戶國際客服中心(Bilingual Call Center)、專業市調委外和BPO委外(Business Process Outsourcing)的服務。我們的服務範疇涵蓋國際客服中心、品牌滿意度調查、消費者電話關懷、神秘客及服務稽查等。我們致力於滿足客戶現況與未來的需求,為客戶創造附加價值。 加入我們的團隊 我們重視服務的品質,並將『價值』的理念融入到每一個服務環節當中。如果您對於跨國工作體驗充滿興趣,並且想要在一個國際化的環境中發展您的事業,歡迎加入我們的團隊! 我們期待著與您攜手開創更加美好的未來!
6 ~ 10 applicants