The Field Application Engineer (Flash) will serve as the technical expert and primary point of contact for customers integrating Flash products into their systems. The FAE will provide in-depth technical support, troubleshooting, and solution design, while collaborating closely with customers and internal engineering teams. This role involves system design consultation, product evaluation, and technical training. The FAE will also play a key role in gathering customer feedback for future product improvements. Travel to customer sites may be required to ensure successful product deployment and support.

(1)Products: Focus on FLASH products such as NOR, NAND, EMMC and UFS, etc.

(2)Customer Support & Solution Design: Provide technical support to customers in the application of FLASH products. Assist customers in the design and integration of FLASH modules into their systems. Offer technical training and presentations to clients on FLASH technologies and innovations.

(3)Technical Troubleshooting: Diagnose, troubleshoot, and resolve FLASH-related issues at the hardware, firmware, and software levels. Support customers through the product lifecycle, from initial concept through production. 

(4)Collaboration with Engineering Teams: Liaise between customer technical teams and internal product development, R&D, and engineering teams. Gather customer feedback and requirements to provide insights for future FLASH product development.

(5)Model Simulation and Analysis: Ensure compliance with system requirements through IBIS model and SI verification, addressing issues like crosstalk, reflection, and noise.