我們的工作: •執行收入計算與財力認定。 •執行電話照會與借款人身分背景核實。 •填寫徵信報告,完成案件綜合風險評估。 •授信案件年度覆審作業。 我們需要: •態度主動積極，具責任心及解決問題之能力。 •細心、耐心、擁有良好溝通協調能力。

Design, manage and operate MIS & data analytics to support business operation Support new business initiatives through use of data analytics to develop and propose business strategies Collaborate widely with other stakeholders in the Bank in key digital and data initiatives. Work in close collaboration with the product, segment, and CBG Operation team to : • Support new Business initiatives & proposals for incorporation into product programs • Engage Business partners in regular ritual and identify risks/ opportunities and recommend relevant actions • Participate in digital initiatives and drive continuous improvements in analytics capabilities using both traditional and non-traditional data as well as enhancements in the use of business analytics tools. • Support platform conversion initiative; involve in code translation from SAS to Python.

【關於 DBS】 星展銀行總部位於新加坡，是全亞洲最大的金融集團之一，2023 併購台灣花旗消費金融業務後，星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項，以及「全球最佳數碼銀行獎 」，打破傳統金融銀行的框架，持續發展數位創新，集團文化也鼓勵員工個人發展，提供豐富的資源和福利，非常希望邀請您加入我們的行列! 【工作內容】 • Act as the major contact point of the Bank to provide service by handling inbound service call to answer customer inquiries, including banking and credit card products, systems and other inquiries, and resolve customer issues as well as manage identified financial transaction / modification service, etc. • Perform inbound x-selling / referral for banking and credit card products / services to line up with business needs • Follow-up customer request and make outbound calls to reply customers when necessary. • Provide solution to customers’ concern and problems in a timely manner, ensuring customer satisfaction • Listen to customers’ grievances or complaints. Provide solution to resolve the case or related to appropriate parties to ensure the case is attended. • Get customers’ opinions and suggestions, e.g. then feedback to supervisors. • Strictly follow the approved operational procedure/workflow and comply with the required guidelines and measures of Control and Compliance; to complete & meet all customers’ request within risk, compliance and quality standards. • To demonstrate strong work commitment and work ethic. To adhere to schedule of work & be available for deployment at short notice when on standby. 【您可能會想知道】 • 入職即享年假最低 14 天+1 天生日假 (未滿一年按比例計算) • 到職即享萬元的彈性補助金，可用於家族旅遊或多項生活津貼 (未滿一年按比例計算) • 外商文化以及開放式辦公環境 • 專業的教育訓練 【客服專員甄選流程】 1.投遞履歷 2.HR書面審查(2-3個工作天，未通過不另行通知) 3.HR電話聯繫 4.主管書面審查(2-3個工作天，未通過不另行通知) 5.面試 6.通過面試後，HR同仁會在1-2個工作天內與您聯繫，未通過面試者，HR將於一週內寄信通知。 【注意事項】 1. 如果有機會與您合作的話，我們將會儘速聯絡您！ 2. 若不符合的面試者，將不另行通知，感謝各位求職夥伴的體諒。 3. 對於工作有任何疑問或是想了解更多職缺資訊，都歡迎到招募粉絲專業私訊了解>https://reurl.cc/Dj61p5

貸款開戶 1.房貸撥款案件文件資料審查 2.貸款開戶、撥款、帳務相關作業 3.貸款合約製作 4.專案協助(系統測試, SOP, training material) 5.其他主管交辦事項 貸款帳戶維護 1.房貸結清塗銷作業 2.庫房管理、文件調閱 3.房貸火險續保作業 4.其他主管交辦事項

【Business Function】 As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realize their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. 【Job Description】 1.逾期案件催收及管理，以維持公司穩定帳務往來。 2.審查客戶資料，並提供客戶相對應的還款計畫。 3.維護客戶付款記錄。 4.偵測違法行為並協助分析及擬定相關策略。 5.依據公司內部規範及外部法規，進行後續法律流程。 6.完成主管指派任務 我們需要具備一年以上的催收經驗人才或資深同仁、具備高度抗壓能力、溝通技巧、可配合加班及輪排班(最晚到19:30或週六)、英語台語馬會通，敬邀加入我們的大家庭!!!

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。 你沒有人脈，想做業務? 想要挑戰自己，渴望拜百萬年薪? 那就快快投下履歷，星展歡迎你的加入，

•具有信貸徵信審查, 執行客戶信用調查經驗兩年以上。 •態度主動積極，具責任心及解決問題之能力。 •細心、耐心、擁有良好溝通協調能力。 Job Description: 1. Lead and management credit approval team to meet the target TAT. 2. Continually improve the efficiency of the process and turnaround time. 3. Daily resource arrangement and scheduling, TAT tracking. 4. Proactively manage and control risks according to the credit policy. 5. To drive the E2E process streamline and system automation to reduce the manual process. 6. Regular call monitoring and case quality tracking to ensure team's quality. 7. Set up the control mechanism to make sure all the cases reviewed are followed with credit policy. 8. Support regional projects to drive target operating model. 9. On-going training plan to upskill staff capability 10. Closely work with credit and fraud team to strengthen the control and process optimization.

【關於 DBS】 星展銀行總部位於新加坡，是全亞洲最大的金融集團之一，2023 併購台灣花旗消費金融業務後，星展即成為台灣最大外商銀行。目前已蟬聯五年「世界最佳銀行」的獎項，以及「全球最佳數碼銀行獎 」，打破傳統金融銀行的框架，持續發展數位創新，集團文化也鼓勵員工個人發展，提供豐富的資源和福利，非常希望邀請您加入我們的行列! 【工作內容】 • Act as the major contact point of the Bank to provide service by handling inbound service call to answer customer inquiries, including banking and credit card products, systems and other inquiries, and resolve customer issues as well as manage identified financial transaction / modification service, etc. • Perform inbound x-selling / referral for banking and credit card products / services to line up with business needs • Follow-up customer request and make outbound calls to reply customers when necessary. • Provide solution to customers’ concern and problems in a timely manner, ensuring customer satisfaction • Listen to customers’ grievances or complaints. Provide solution to resolve the case or related to appropriate parties to ensure the case is attended. • Get customers’ opinions and suggestions, e.g. then feedback to supervisors. • Strictly follow the approved operational procedure/workflow and comply with the required guidelines and measures of Control and Compliance; to complete & meet all customers’ request within risk, compliance and quality standards. • To demonstrate strong work commitment and work ethic. To adhere to schedule of work & be available for deployment at short notice when on standby. 【您可能會想知道】 • 入職即享年假最低 14 天+1 天生日假 (未滿一年按比例計算) • 到職即享萬元的彈性補助金，可用於家族旅遊或多項生活津貼 (未滿一年按比例計算) • 外商文化以及開放式辦公環境 • 專業的教育訓練 【客服專員甄選流程】 1.投遞履歷 2.HR書面審查(2-3個工作天，未通過不另行通知) 3.HR電話聯繫 4.主管書面審查(2-3個工作天，未通過不另行通知) 5.面試 6.通過面試後，HR同仁會在1-2個工作天內與您聯繫，未通過面試者，HR將於一週內寄信通知。 【注意事項】 1. 如果有機會與您合作的話，我們將會儘速聯絡您！ 2. 若不符合的面試者，將不另行通知，感謝各位求職夥伴的體諒。 3. 對於工作有任何疑問或是想了解更多職缺資訊，都歡迎到招募粉絲專業私訊了解>https://reurl.cc/Dj61p5

1. 信用卡作業包含交易清算, 還款, 帳單處理, 特店付款作業, 及會計帳務處理 2. 信用卡申請審核作業 (如收入文件審核計算, 授信規定檢核, 客戶盡職審查, 電話照會) 3. 協助內部系統測試專案

1. 依照客戶需求推薦信用卡產品。 2. 地點很自由，可選擇跑攤駐點、企業團辦-到公司行號辦說明會還是掃街陌開。 3. 提供完整的教育訓練，新手沒關係，有團隊協助，上手很快速。 4. 外商福利好，第一年即享14天年假，讓你兼顧工作與生活。 5. 上班時間不固定，排班、輪休 。

【Business Function】 As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realize their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realize their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business – they were made just right for you. 【Job Description】 1. 內勤電銷正職業務: 針對優質卡友以電話銷售信貸商品，並提供顧客最新信貸產品訊息 2. 遵照公司規範及作業流程進行產品銷售 3. 顧客問題反應及處理 < 申請流程 > 1.　複製以下DBS官方網站連結，註冊帳號密碼後，點選「線上應徵」進行第二階段申請【信貸電話行銷專員】：https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=2100002R&lang=zh_TW < 注意事項 > 1. 請至以下官方網站連結，點選「線上應徵」並上傳最新版履歷。 2. 您將於24小時內, 收到email -「邀請您完成信貸電話行銷專員」 3. 點選email中「點此開始申請」，進入JIM系統完成線上申請。(建議用Google Chorme瀏覽器)