RHINOSHIELD_新加坡商犀牛盾科技股份有限公司
Customer Service Agent(France)
9/18 Cập nhật
Array
Toàn thời gian
Mới tốt nghiệp
Lương & địa điểm làm việc
Thỏa thuận
(Thường từ 40.000NTD trở lên)
台北市南港區
Điều kiện
Yêu cầu ngôn ngữ
Tiếng Anh
聽/精通、說/精通、讀/精通、寫/精通
Tiếng Pháp
聽/精通、說/精通、讀/精通、寫/精通
Kinh nghiệm
不拘
Mô tả công việc
[General Responsibilities]
1.Respond to questions from customers across the world via various channels with courteous, friendly, efficient, and professional service
2.Handle tasks related to the team’s day-to-day operations (including orders, returns, customer accounts, logistics, finance, etc.)
3.Keep records of customer interactions; orgainze and forward their feedback to relevant departments for improving processes, products, and services as necessary
4.Provide inputs for projects to optimize CS-related workflows and contents (including policies, FAQs, canned responses, etc.) and perform the execution accordingly
[Job Requirements]
1.Bachelor or Masters degree (Business / Literature / Language preferred)
2.Open to beginner, experience in a customer service industry preferred
3.Fluent Level of France(GER B2 or above)
4.Fluent level of English (B2 minimum, TOEIC650 )
5.Knowledge of CRM software is a plus (eg. Zendesk)
6.Excellent writing skills
7.Microsoft Office (Excel, PowerPoint, etc ), pivot table creation is a plusowerPoint, etc ), pivot table creation is a plus
Số lượng tuyển dụng
1~1人
Trình độ học vấn
大學(學院)以上
Giờ làm việc
日班
Chế độ nghỉ
週休二日
Loại công việc
Text Customer Service
Other Customer Service Personnel
台中市南屯區
其他相關製造業
RHINOSHIELD是一個專為顧客的設備提供卓越保護的配件品牌。
成立於2012年，我們一直秉持著創新的精神，RHINOSHIELD以進化為基因、積極探索新材料、注重環境永續並成為全球知名的防護配件領導品牌。
作為行業的改革者，我們的產品技術，如ShockSpread™材料等，享有盛名，讓我們在眾多品牌中脫穎而出。這種無與倫比的地位，不僅與知名品牌建立了有價值的聯繫，也得到了許多時尚獨立藝術家的青睞。
今天，RHINOSHIELD的產品已經遍布亞洲、北美和歐洲等地，並且不斷擴大其全球覆蓋範圍。近百萬的客戶通過我們的官方網站和零售店註冊了忠誠度和其他福利，我們在主要社交媒體平台上還擁有數以百萬計的追隨者。
RHINOSHIELD is an accessories brand which offers superior protection for its customer's devices.
Established in 2012, and driven by creative ingenuity, RHINOSHILED continues to evolve by seeking out new materials, focusing on sustainability, and being a leader in customization.
As a changemaker in the industry, the reputation of our product technology, like the ShockSpread™ material, makes us stand out from the crowd. Our enviable status has helped us form valuable bonds with both iconic brands, and cool indie artists alike.
Today, RHINOSHIELD has a growing global reach, with products sold across Asia, North America and Europe. Near a million customers have signed up for loyalty and other bonuses via our official website and retail stores, and we cultivate twice this number of followers across major social media platforms.
