This position is responsible for resolving customer quality related issues and acting to resolve quality problems.This team will act as a key point of communication with customers on subjects as examples but not limited to customer complaints, customer requests. If have over 1 years quality related experience will be preferred.

【Key Responsibilities】

1.Customer claim and CAR disposition & follow-up.

2.Customer audit arrangement and finding follow-up.

3.Regular audit report preparation and meeting with customer.

4.Interface between PTI & customer on quality issue.

5.Strengthen customer relationship.

6.Satisfy customer on quality service.

【Problem Solving】

Recognizes and solves typical problems that can occur in own work area; evaluates and selects solutions from established options

【Interpersonal Skills】

Uses communication skills to exchange information; fluent English skill is perfect. TOEIC at least 600.