藍窗科技有限公司
Customer Service Representative [客戶服務專員]
9/30 Updated
Array
Full-time
Entry-level
Partially Remote
Salary & Location
Salary negotiable
(Regular monthly salary of NT$40,000 or above)
台北市松山區
Required
Language Requirements
English
聽/中等、說/中等、讀/中等、寫/中等
Chinese
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
不拘
Job Description
-英文能力佳(TOEIC 750+)
-經營維護與管理線上客戶關係，建立良好的互動關係，持續提升服務品質。
-電腦基本操作及熟悉OFFICE。
-針對客戶意見需求具有隨機應變及彈性處理能力，具有統整能力彙整相關問題找出解決方案。
-協助客戶查詢後台系統相關報表數據資訊、製作相關報表及文檔。
-隨時留意遊戲官網更新及維護。
-新遊戲上線前測試、熟悉遊戲活動訊息及發布通知。
-完成主管其他交辦事項。
-具有獨立思考能力完成專案及提出解決方案。
-具備跨部門溝通能力，有效率的解決問題。
-Have excellent English listening, speaking, writing and reading(TOEIC 750+)
-Maintenance and management of on-line customer relationship, continuing improve service quality.
-Basic computer operation and good at Microsoft Office
-Following client suggestion and solved.
-Official website maintenance and update
-Game issue collection and solution, testing and releasing new games.
-Checking back office and preparing report.
-Complete other tasks by supervisor.
-Capacity for cross-functional communication and solve tasks efficiency.
-Capacity for independent thinking.
Number of Openings
1~2人
Educational Requirements
大學(學院)以上
Work Schedule
日班、晚班、大夜班、假日班、需輪班
Leave Policy
依公司規定
Job Skills
Customer Information Update and Maintenance
Customer Information Collection
Customer Complaint Handling
Product Introduction and Explanation Sales
客戶資料更新維護 客戶情報蒐集 客訴案件處理 產品介紹及解說銷售
Job Category
Contact Center Information Clerks
Text Customer Service
Other Customer Service Personnel
台北市松山區
網際網路相關業
近幾年線上遊戲產業急速成長，已經成為未來最大的主要產業趨勢之一。
【藍窗科技】團隊在亞洲區的遊戲領域中佔有不容忽視的角色，比起大量開發創新的遊戲，藍窗科技對於遊戲高品質的要求更是眾所皆知，也是唯一少數在歐洲屢獲殊榮的遊戲公司技術服務代理商。
同時【藍窗科技】也把世界首屈一指的科技技術支援及服務引進亞洲市場，提供客戶耳目一新的客製化服務。
判斷一間公司最快的是透過客戶的質量去衡量，藍窗科技擁有許多領先全球最頂尖的亞洲區客戶，而他們都非常信任【藍窗科技】提供給他們的客製化服務。
Introducing AZURE...
We’ve all seen how online games have taken the world by storm, fast becoming one of the biggest global trends in history. AZURE Tech LTD. is playing a vital role in the online gaming space in Asia.
We have hand-picked some of the innovative and award-winning games for Asian market instead of focusing only on quantity, and AZURE Tech is the exclusive distributor for some of Europe’s most respected game studios.
With the strong technical support team and well defined framework, Azure tech demonstrates the world-class technical support and service to the industry, bringing tailored customized service to our clients.
Companies are commonly be judged based on the quality of their customer base, and AZURE Tech has topped the list in Asia with multi-nation customers who do appreciate AZURE’s quality of service.
