About the Job

Our company is committed to advancing the field of ophthalmology in Greater China. We uphold a professional approach with a focus on "comprehensive equipment and superior service," earning a distinguished reputation within the domestic ophthalmology community. We continually introduce advanced international ophthalmic technologies and collaborate with ophthalmologists to elevate the standards of ophthalmology for the entire Chinese-speaking community.

公司致力於大中華眼科事業發展，本著專業化的經營理念，以“設備最全、服務至上”享譽國內眼科界，不斷引進國外先進眼科設備，與全體眼科醫師攜手並進，將全華人眼科推向一流水平的目標而努力。

Why We Have This Role

We prioritize customer satisfaction and product reliability. To ensure our ophthalmic equipment remains efficient and meets client needs, we require a skilled maintenance engineer to uphold our service quality and build customer trust.

我們重視客戶的滿意度和產品的可靠性，為了確保眼科設備能夠保持高效運行並滿足客戶需求，我們需要專業的維修工程師共同為公司的服務品質和客戶信任努力。

How You'll Find Success

■Exceptional technical skills

■Outstanding customer service

■卓越的技術能力

■優秀的客戶服務能力

How You Grow

We value the professional development and personal growth of our employees. As a maintenance engineer, you will have opportunities to participate in the company’s technical training and learning programs, continuously enhancing your skills and knowledge.

我們重視員工的專業發展和個人成長。作為維修工程師，您將有機會參與公司的技術培訓和學習計劃，不斷提升您的技能和知識水平。

Things You Will Do

■Perform inspections and maintenance on ophthalmic equipment and related products.

■Support the sales department's goals by providing technical repair services.

■Operate and maintain the repair system and data, ensuring that service metrics and annual repair targets are met.

■Communicate directly with clients to explain the status of repairs and maintenance, ensuring high levels of customer satisfaction.

■Support other company maintenance projects, such as product maintenance campaigns.

■負責眼科儀器等相關產品的檢測及維修

■透過提供維修之技術服務，來支援業務部門相關目標的達成

■維修系統操作與資料維護，確保服務指標與維修年度目標達成。

■與客戶直接溝通，解說產品的維修/保養的狀態，確保客戶對服務的滿意度

■支援公司其他維修專案。如：產品巡迴保養活動

What We're Looking for on Your Resume

■Bachelor's degree or higher, with relevant repair experience.

■Proficient in customer service and after-sales follow-up.

■Strong teamwork and communication skills.

■大學以上畢業，具備維修經驗

■擅長顧客服務、售後追蹤

■具備良好的團體合作及溝通能力

What You Should Know About This Team

Our team is dedicated to delivering high-quality ophthalmic equipment and service solutions, with a focus on meeting diverse client needs. We prioritize innovation and technological advancement, continuously striving for excellence and a leading position in the industry, all while keeping customer satisfaction at the core of our efforts.

我們的團隊專注於提供高品質的眼科設備和服務解決方案，致力於滿足客戶多樣化的需求。我們重視創新和技術進步，並以客戶滿意度為中心，不斷追求卓越和行業領先地位。