職務概況
待遇面議
（經常性薪資達 4 萬元或以上）
新竹市
條件要求
語文條件
英文
聽/精通、說/精通、讀/精通、寫/精通
工作經歷
不拘
職務描述
Description:
The “Global Business Group” at Nova is looking for a job title to “Service Coordinator”
• Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, math, algorithms, software and hardware expertise to redefine the limits of possible in semiconductors’ manufacturing.
• We invite you to join our dreamers and winners! Brilliant high- aimers who see impossible as the starting point to exciting challenges, and work together in multidisciplinary global teams to find answers.
• We dive deep, into the nanometric and atomic levels, to extract unique insights and provide our customers and partners with crucial decision-making data. Each and every one of us helps redefine what people can achieve through technology.
We simply do things differently. What about you?
• You’ll be joining the Global Business Group:
The Global Business Group at Nova is looking for a Service Coordinator who will be the point of contact for Nova territory Customers, Partners, Account Managers. The Taiwan service coordinator is responsible for assisting the Service Business Manager, Service Managers and Nova HQ Business Operations Manager to achieve the highest customer service quality and customer satisfaction while maintaining the company business objectives and procedures.
• Our Global Business Group is a collaborative and familial environment. We work as a team, and individually, to drive the success of our business using our winning attitude!
Role & Responsibilities:
• What will you do as “Service Coordinator”?
o Manage Customers files
o Sales opportunity, Quotation and PO, back log follow up
o Internal Sale Orders
o Service Contract management
o Work closely with Service Engineers to manage service call for spare parts request and Parts usage
o Manage customer returns of faulty parts to HQ repair
o Materials supply and update customer
o Install-base creation and update, warranty verification
o Work closely with HQ service business team for quarterly revenue closing
o Revenue, parts report creation and management
o Act as the customer focal point for any service business admin enquiries
需求人數
1~1人
學歷要求
大學(學院)以上
上班時段
日班
休假制度
週休二日
職務類別
Sales Assistant
新竹市
半導體製造業
Founded in 1993, Nova delivers continuous innovation by providing advanced metrology solutions for the semiconductor manufacturing industry. Deployed with the world’s largest integrated-circuit manufacturers, Nova’s novel technologies provide semiconductor manufacturers with the right process insight and clarity required to boost process performance, product yields and time to market. Nova’s people are masters at bringing pioneering metrology solutions to the world of process control. We are experts at industrializing lab technologies and developing emerging metrology solutions to enhance process control and facilitate our customers’ challenging technical transitions. We offer a combination of materials and dimensional metrology combined with advanced modeling algorithms that enable our customers to gain deeper insight throughout the entire R&D and manufacturing processes.
Nova is headquartered in Israel, operating R&D centers in Israel and the US, and dedicated customer operations and service centers in Taiwan, China, Korea and around the globe. Our ~700 employees may speak different languages and come from unique cultures, but we all share the language of innovation.
「諾威量測設備股份有限公司」 (NOVA) ，成立於1993年，總部位於以色列，在台、新加坡、韓、日、中、美、歐洲等地設有據點。藉由不斷的創新及優異技術為半導體製造業提供先進的量測解決方案，提升製程良率與產量。NOVA連續2年獲選FORTUNE 100大成長快速公司、2018&2019年榮獲World HRD Congress 頒發Top 100 Best Employer Brands in Asia、2019年HR ASIA頒發臺灣最佳企業雇主獎等殊榮，致力打造最佳、多元化、多世代、友善的職場環境。
NOVA認為員工是公司真正的成長動力，鼓勵夥伴勇敢追夢、勇敢挑戰未知，成就不平凡的事。
