職務概況
月薪NT$ 35,000+
台北市信義區
條件要求
語文條件
英文
聽/中等、說/中等、讀/中等、寫/中等
工作經歷
不拘
職務描述
Key Responsibilities:
- Process and verify customer orders, ensuring accuracy in pricing, quantities, and terms.
- Collaborate with the sales and logistics teams to ensure on-time delivery and resolve any potential issues.
- Coordinate with the warehouse and shipping departments to track orders and ensure proper fulfillment.
- Maintain and update order-related information in the company's database and CRM systems.
- Manage the return and exchange process for defective or incorrect products.
- Ensure all required documentation, including purchase orders and invoices, is accurate and filed appropriately.
- Generate reports on order status, backorders, and fulfillment timelines to share with relevant stakeholders.
- Communicate with customers regarding order status, shipping details, and any potential delays or issues.
- Handle customer inquiries and complaints related to orders, ensuring a high level of service.
- Collaborate with the finance team to manage invoicing and follow up on outstanding payments.
需求人數
1~1人
學歷要求
大學(學院)以上
上班時段
日班
休假制度
依公司規定
職務類別
Other Customer Service Personnel
Inside Sales
Sales Assistant
