歡迎日本當地留學生、就職中社員投遞 薪資、制度、福利: 依照日本當地法規條件為基準，薪資條件面議 About the job (駐廠Leader) o Location: Chitose, Hokkaido Japan. o Language: JLPT N1 o Duration: Permanent o Interview Process: 3 rounds - final will be with the Country Manager Role & Responsibilities: o Managing the day-to-day activities of the team. o Motivating the team to achieve organizational goals. o Developing and implementing a timeline to achieve targets. o Delegating tasks to team members. o Conducting training of team members to maximize their potential. o Empowering team members with skills to improve their confidence, product knowledge, and communication skills. o Conducting quarterly performance reviews. o Contributing to the growth of the company through a successful team. o Creating a pleasant working environment that inspires the team. o Prepare weekly reports to update Service team or HQ for customer support, job completion and other issues pertaining to team performance. o Work closely with Operations and Sales Departments to achieve Company’s goals and objectives. o Other tasks deemed necessary by the Management. What will make you succeed in the role? o Leadership Leadership Leadership o Continuous Learning: Never stop growing. o Open-Minded Collaboration: Communicate well, work effectively in teams. o Resilience under Pressure: Thrive in high-pressure situations. o Customer-Centric Focus: Prioritize excellent customer service. o Autonomy and Interpersonal Skills: Work independently yet excel in interactions.

歡迎日本當地留學生、就職中社員投遞 薪資、制度、福利: 依照日本當地法規條件為基準，薪資條件面議 About the job (駐廠Leader) o Location: Chitose, Hokkaido Japan. o Language: JLPT N1 o Duration: Permanent o Interview Process: 3 rounds - final will be with the Country Manager Role & Responsibilities: o Managing the day-to-day activities of the team. o Motivating the team to achieve organizational goals. o Developing and implementing a timeline to achieve targets. o Delegating tasks to team members. o Conducting training of team members to maximize their potential. o Empowering team members with skills to improve their confidence, product knowledge, and communication skills. o Conducting quarterly performance reviews. o Contributing to the growth of the company through a successful team. o Creating a pleasant working environment that inspires the team. o Prepare weekly reports to update Service team or HQ for customer support, job completion and other issues pertaining to team performance. o Work closely with Operations and Sales Departments to achieve Company’s goals and objectives. o Other tasks deemed necessary by the Management. What will make you succeed in the role? o Leadership Leadership Leadership o Continuous Learning: Never stop growing. o Open-Minded Collaboration: Communicate well, work effectively in teams. o Resilience under Pressure: Thrive in high-pressure situations. o Customer-Centric Focus: Prioritize excellent customer service. o Autonomy and Interpersonal Skills: Work independently yet excel in interactions.

Description: The “Global Business Group” at Nova is looking for a job title to “Service Coordinator” • Nova provides insights into process control in the world’s most technologically advanced industry. We employ physics, math, algorithms, software and hardware expertise to redefine the limits of possible in semiconductors’ manufacturing. • We invite you to join our dreamers and winners! Brilliant high- aimers who see impossible as the starting point to exciting challenges, and work together in multidisciplinary global teams to find answers. • We dive deep, into the nanometric and atomic levels, to extract unique insights and provide our customers and partners with crucial decision-making data. Each and every one of us helps redefine what people can achieve through technology. We simply do things differently. What about you? • You’ll be joining the Global Business Group: The Global Business Group at Nova is looking for a Service Coordinator who will be the point of contact for Nova territory Customers, Partners, Account Managers. The Taiwan service coordinator is responsible for assisting the Service Business Manager, Service Managers and Nova HQ Business Operations Manager to achieve the highest customer service quality and customer satisfaction while maintaining the company business objectives and procedures. • Our Global Business Group is a collaborative and familial environment. We work as a team, and individually, to drive the success of our business using our winning attitude! Role & Responsibilities: • What will you do as “Service Coordinator”? o Manage Customers files o Sales opportunity, Quotation and PO, back log follow up o Internal Sale Orders o Service Contract management o Work closely with Service Engineers to manage service call for spare parts request and Parts usage o Manage customer returns of faulty parts to HQ repair o Materials supply and update customer o Install-base creation and update, warranty verification o Work closely with HQ service business team for quarterly revenue closing o Revenue, parts report creation and management o Act as the customer focal point for any service business admin enquiries