阿里山英迪格酒店_霖雲國際開發股份有限公司阿里山營業處
English Required
餐廳服務員 R&B Service Attendant
10/17 Updated
Full-time
Mid to Senior Level
English RequiredSalary & Location
Monthly SalaryNT$ 32,000~33,000
嘉義縣番路鄉
Required
Language Requirements
English
聽/中等、說/中等、讀/略懂、寫/略懂
Work Experience
1年以上
Job Description
At Hotel Indigo® we deliver inspired service. In all we do, we are vibrant, curious and original.
在英迪格酒店®，我們為賓客提供充滿靈感且熱情的服務。我們朝氣蓬勃、求新求知、新穎獨特。
Supports the Food and Beverage Service team by performing support duties including Chama all day dining restaurant, Cha-T, Me Space, game room, meeting room, room service and other F&B areas of food preparation, set up of functions, set up of food and beverage equipment, mini bar operations and assisting with the preparation of service.
通過準備食品，佈置餐廳，準備餐飲設備，服務準備和管理全日餐廳，酒吧，客房餐飲，多功能室， 會議室，宴會廳及送餐服務等支援工作來協助餐飲服務隊伍的工作。
Adhere to local regulations concerning health, safety, or other compliance requirements, as well as brand standards and local policies and procedures.
遵守當地的衛生和安全法規，或其它適用的規定，以及品牌規範和當地的規章制度。
• Mise en Place and Food Preparation.
準備食品
• Assist with receiving and storage of goods.
協助接收和存儲物品
• Clean and maintain equipment and premises.
清潔並保持設備和場地的清潔
• Maintain hygienic standards and procedures.
遵守衛生規範和程序
• Assist with the preparation of functions and service.
協助職責和服務的準備工作
• Welcoming guests to the Restaurant, by using the Restaurant name.
使用餐廳的名稱招呼客人光臨餐廳。
• Inquiring if they have a reservation and noting it in the reservation system if they do.
詢問客人是否有訂位，如有訂位在訂位系統上做記錄。
• Creating a reservation for them with their dining preferences if they do not and noting it in the reservation system.
為客人登記訂位並註記用餐喜好，如客人沒有訂位則在訂位系統上記錄。
• Being attentive to guest requests.
周到的滿足客人需求。
• Escort guests to their preferred table or reserved table and seat guests according to restaurant standards.
帶領客人前往喜歡的座位或預訂的座位，按餐廳標準安排客人就坐。
• Take telephone bookings and document in the Reservation system according to restaurant standards.
根據餐廳標准進行電話訂位並在訂位系統中記錄。
• Answer the telephone within prescribed number of rings. Efficiently and professionally handle multiple incoming calls at once.
在規定的電話鈴次數範圍內接聽電話。高效率並專業的處理多通來電。
• Close checks to correct guest’s room account.
將帳單結帳到正確的房帳上。
• Assist with cellar operations.
協助酒窖的工作
• Assist with the preparation of an outlet for service including.
協助餐廳的服務準備工作。
• Cleaning of equipment.
設備清潔。
• Cleaning and maintaining glassware for service.
清潔和維護玻璃器皿以備服務。
• Cleaning and maintain flatware for service.
清潔和維護餐具以備服務。
• Cleaning and maintain china for service.
清潔和維護瓷器以備服務。
• Preparing service equipment and materials.
準備服務設備和材料。
• Assisting with table preparation.
協助餐檯的準備工作
• Maintain detailed knowledge of menu, including daily specials.
對菜單有具體的瞭解，包括每日特餐。
• Ensure tables are cleared quietly and efficiently.
確保迅速且高效率的清理餐桌。
• Carry food and beverage trays in a safe manner to minimize breakages.
用托盤以安全的方式運送食物和飲料，並盡量減少破損。
• Professionally handle enquiries billing and payment of bills in compliancy with the hotel’s established policies and procedures.
按照酒店規定的政策和程序，專業地處理查詢賬單和賬單結帳。
• Complete dockets accurately and clearly.
準確並清楚的填寫收據。
• Maintain current information on all general activities of the hotel.
瞭解酒店所有的活動。
• Establishes and maintains effective employee working relationships.
與同仁建立並保持良好的工作關係。
• Attends and participates in daily briefings and other meetings as scheduled.
參與每日的例會和其它計畫好的會議。
• Attends and participates in training sessions as scheduled.
參與培訓課程。
• Other reasonable Ad hoc tasks assigned by supervisor.
其它由主管分配的合理任務
Number of Openings
1~2人
Educational Requirements
專科以上
Work Schedule
日班、晚班、假日班、需輪班
Leave Policy
依公司規定
Job Category
Waitstaff
Hotel Staff
嘉義縣番路鄉
旅館業
洲際酒店集團（Intercontinental Hotels Group）在全世界擁有眾多各具特色的品牌，提供匠心獨具的服務，滿足各式賓客的真正需求。我們的願景是秉持著「以善為本，以誠待客」的中心思想，致力於打造「誠摯的待客之道」。
作為洲際酒店集團的靈感大使，耳目一新的鄰間文化是英迪格酒店的品牌靈魂，全球的每一間英迪格酒店與當地的特色文化緊密相連，每一處皆展現與眾不同的設計，文化風情更吸引旅客探索解讀。我們的每一位靈感大使則秉持著Be Vibrant, Be Curious, Be Orginal，充滿活力且保有好奇心培養創新思維，給予顧客發自內心富於靈感的親切服務，帶著賓客一探鄰間文化其中的意涵。
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