inline_樂排股份有限公司
Senior Sales Operations 資深業務運營專員
10/4 Updated
Array
English Required
Full-time
Manager/Director
English RequiredSalary & Location
Salary negotiable
(Regular monthly salary of NT$40,000 or above)
台北市中正區
Required
Language Requirements
English
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
5年以上
Job Description
Job Overview:
We are seeking a Senior Sales Operations to join our dynamic team. This role will be instrumental in optimizing sales processes, driving data-driven decisions, and leading commission planning and calculations. The ideal candidate will have strong expertise in Salesforce, Excel, and Python, with a passion for analytics and operational efficiency. You will work closely with sales leadership, finance, and other cross-functional teams to enhance sales performance and strategy.
Key Responsibilities:
Sales Strategy & Planning: Collaborate with sales leadership to design and execute sales strategies aligned with overall company objectives. Lead annual and quarterly planning, target-setting, and forecasting processes.
Sales Commission Planning & Calculation: Design, implement, and manage the commission and incentive structures for the sales team. Perform detailed commission calculations, ensuring accuracy and alignment with compensation plans, and ensure timely reporting to payroll.
Sales Performance & Reporting: Develop and maintain sales dashboards and performance metrics. Analyze data to provide actionable insights to senior leadership and drive performance optimization.
Sales Process Optimization: Identify bottlenecks and inefficiencies in the sales process. Drive initiatives to streamline operations and ensure best practices across the sales organization.
CRM Management (Salesforce): Serve as the Salesforce expert, managing CRM setup, ensuring data integrity, and optimizing its use to improve the effectiveness of the sales team.
Data Analysis & Reporting: Leverage advanced Excel and Python skills to analyze sales trends, pipeline data, and performance metrics. Provide insights to improve decision-making and sales outcomes.
Sales Compensation & Quotas: Manage the sales compensation plans, ensuring they are motivating, fair, and aligned with business objectives. Track sales performance against quotas and commission plans.
Cross-functional Collaboration: Partner with Marketing, Finance, Product, and Customer Success teams to ensure alignment and coordination across departments.
Sales Enablement: Ensure the sales team has the necessary resources, tools, and training to succeed. Facilitate onboarding, ongoing training, and access to relevant sales materials.
Market & Competitive Analysis: Analyze market trends and competitors to provide strategic insights that inform sales strategies and competitive positioning.
Requirements:
Experience: 5-7+ years in Sales Operations, Revenue Operations, or related roles with experience in commission planning and calculations.
Salesforce Expertise: Advanced proficiency in Salesforce, including managing workflows, reports, and data hygiene.
Technical Skills: Strong expertise in Excel (advanced formulas, pivot tables, macros) and Python for data analysis and automation.
Analytical Mindset: Exceptional analytical skills with a strong ability to turn complex data into actionable insights.
Leadership: Experience managing sales operations teams and working cross-functionally to drive results.
Problem-Solving: Strong problem-solving skills to identify and address challenges in sales processes and commission structures.
Communication: Clear and effective communication skills, able to present data insights and recommendations to senior leadership.
Preferred Qualifications:
Experience in SaaS, technology, or a fast-growing business environment.
Familiarity with sales compensation software tools.
Financial modeling experience is a plus.
MBA or advanced degree is advantageous.
Why Join Us?
Impactful Role: You’ll play a key role in driving revenue growth and optimizing our sales operations.
Growth Opportunities: Work in a fast-paced, high-growth environment with opportunities for personal and professional development.
Competitive Compensation: We offer a comprehensive salary package with benefits and performance-based incentives.
Number of Openings
1~1人
Educational Requirements
大學(學院)以上
Work Schedule
日班
Leave Policy
依公司規定
Job Skills
Customer Information Update and Maintenance
Sales and Management Report Writing
客戶資料更新維護 業績與管理報表撰寫
Job Category
Data Analyst
Systems Analyst
台北市中正區
其它軟體及網路相關業
＊歡迎身心障礙者投遞本司各項職缺
We welcome applications from individuals with disabilities.
❝ 接待，不再手忙腳亂 ❞
inline 是一套專攻餐廳經營者使用，提高餐廳管理桌況及訂位效率的雲端管理系統公司，我們有超過千家餐廳正在使用我們的系統，其中包含知名連鎖餐飲集團、米其林星級餐廳、百貨商場及特色名店。頻繁與多個美食相關平台業者合作，讓餐廳增加曝光率且有穩定成長的客源。
台灣是 inline 的首站，我們正積極往其他國家拓展，地區包含香港、新加坡、澳洲、日本及美國，期待創造出橫跨亞太地區的 FoodTech 領導品牌。如果您有衝勁、有彈性、有創意且願意和 inline 一起走向未來，歡迎您加入我們。
❝ Reception, no longer a hassle ! ❞
inline is a software startup focused on maximizing restaurant efficiency managing tables and reservations. We have thousands of restaurants including leading chain brands, Michelin-starred restaurants, shopping malls, and busy brick-and-mortar restaurants. We also partner with food-tech platforms, social apps, and various media services to grow the exposure and business for inline restaurant customers.
Our team is launching and exploring more global opportunities in key cities, including Japan, Sydney, Melbourne, Brisbane, Hong Kong, Singapore, Kuala Lumpur, Bangkok, and the cities in APAC. For people with solid professional skills and talents, who are highly motivated to expand their career and grow in a fast, flexible environment, we have several opportunities to build the business with our teams and write the legend with inline for the next thousands of partners at a rapid pace.
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