Strategical / Tactical Business Management - Develop holistic business strategies, business needs and market trends in line with the respective country' s strategic planning and directions in the Asia Pacific region. - Work with the Senior Management Board to determine values and mission, and plans for short and long-term goals. - Develop and maintain appropriate tools and processes aimed at capturing, tracking and reporting relevant operational and financial metrics for critical decision making; - Keep abreast of the markets and industry trends by mapping various facets of the sector to ensure the company remains ahead through innovative business solutions and services as well as to initiate and manage projects regarding organisational development and change management. - Translate the business strategies into company' s fiscal activity including budgeting, reporting and auditing and manage realization, in order to ensure an integral approach to the organisation management and contribute to the efficiency, profitability and growth of the organisation. - Develop and implement operational policies and strategic plan and translate the local strategic plans into business objectives per department, together with the department managers. - Oversee day-to-day operation and manage relationships with all applicable stakeholders including vendors, contractors, customers, employees, etc. - Ensure operational products and activities comply with the respective country's legal and regulatory as well as company standards and policies in order to deliver excellent customer service and maintain and expand customer portfolio. - Work closely with the Information Technology Head to provide solutions and optimize the Transport Management System. - Take charge of the implementation of the Transport Management System within the Asia Pacific region. - Ensure implementation of company initiatives, new products and services within respective countries worldwide and monitor realization. - Ensure world class standards of service and operational infrastructures and assets are established in the respective countries in the Asia Pacific region. - Create and maintain a profitable and customer-focused B2B level organisation with a strong management team fully capable of providing good leadership to the organisation; by designing and executing suitable strategy, while aligning team players to perform within set targets -Work with Corporate Business Development to ensure alignment to corporate strategies in terms of focus on verticals, branding and marketing materials compliance, media strategies etc. - Initiate and develop business opportunities within new or existing markets in the -Asia Pacific region. - Gather, consolidate, analyse and report management information on national level related to company performance, to ensure alignment as well as to ensure realization of the overall strategic plan and annual budget. People Management - Create a positive work culture and build trust relationships and partnerships with key partners and stakeholders with an aim of creating valuable linkages and efficiencies for service providers and customers. - Train, nurture a motivated team aligned with the company vision and mission and create a performance focused environment where all employees in the organisation, as a whole can excel.

As an Officer, you will be assigned roles across different business functions to gain maximum exposure to the other businesses within the Group. You will also gain overseas working experience through a 9-month overseas attachment in Singapore. The programme flow is as follows: - 9-month training with YCH in Singapore - Deployment to YCH Taiwan, Singapore or other countries under an 18-month training bond. This is a Talent Development Programme for high-potential overseas talents, providing training and exposure under various developmental pathways in Singapore. The 9-month Programme aims to equip trainees with professional technical capabilities, business skills, and cultural agility through exclusive experiential learning and sharing best practices for supply chain solutions and logistics operations in the Singapore headquarters. 3-Track Career Development Pathway - Business Operations - Business Development - Operations Excellence 9-month OJT in Singapore - 60% On-The-Job Experience - 20% Informal Learning - 20% Formal Learning - The programme will equip you with skills such as: - Problem analysis - Communication - Planning & Organising - Judgement & Decision making - Innovation - Teamwork & Collaboration Benefits during the attachment The 9-month attachment package includes the respective benefits available for trainees. The package consists of: - Basic Salary of SGD 1,500 - To and return air tickets between the home country and Singapore at the start and end of the 9-month training. - Accommodation will be provided throughout the attachment of 9 months. - Other work- and performance-related allowances. - Other Benefits, including medical, insurance, leave, etc. JOB REQUIREMENTS: - University graduate. Able to work full time from the end of Oct 2024 onwards. - Good English skills, including comprehension, conversation, and writing skills. - Receptive to undergo training under the programme that includes the fundamental training in operations. - Willing to travel to YCH Singapore and sign a 9 + 18-month bond agreement.

1. Design and implement a comprehensive growth strategy for Thailand 2. Develop, nurture and curate a go-to-market strategy across industry segments for Thailand 3. Maintain qualified pipeline of opportunities to hit targeted growth 4. Establish long-term executive partnerships with key customers and prospects in Thailand 5. Lead, support, challenge and monitor the performance of the sales team 6. Track, measure, and report progress and performance to the management 7. Accountable for the delivery of strong and consistent leadership, common direction, strategy and team objectives to enable effective team sales delivery

OVERVIEW Responsible for overseeing all business process of a company's goods or services. Ensures that business runs smoothly, meets quality standards, and is completed within the set timeframe and budget. PRIMARY DUTIES & RESPONSIBILITIES 1. Responsible for profit and loss of the accounts under his/her care and actively involved in regional roll out of key accounts operation where necessary. 2. Planning, Scheduling & Reporting • Responsible for the coordination of all warehousing and distribution functions, including inventory, physical distribution, maintenance, record-keeping, traffic scheduling etc. • Responsible for the optimum use of storage space and store layout in the warehouse and for customer’s stock inventory records to be kept accurate and up to date. • Develop, implement business schedules to meet customer demands and deadlines. • Coordinate with various functional departments across borders and Corporate HQ to ensure the availability of key resources. • Provide monthly management reports on overall performance against agreed objectives in the areas of warehouse utilization, stock movements of customers and other matters relating to warehousing and distribution. 3. Team Management • Responsible for staff discipline to upkeep company service level and corporate image while facilitating effective training & development for operations personnel. • Supervise and lead team, including training, performance evaluation, and disciplinary actions when necessary. • Motivate, inspire team to achieve business goals and improve productivity. 4. Customer Management • Develop and maintain a high standard of customer service and satisfaction. • Attends to customers’ enquiries and adopt a proactive approach to minimize complaints. • Drive positive customer experiences to increase customer loyalty. • Explore business opportunities with existing customer and their suppliers / clients as a lead for further development by sales and marketing staff. 5. Quality Control • Establish and enforce quality standards and procedures. • Inspect and monitor production output to ensure compliance with quality requirements. 6. Cost Management • Control area costs by optimizing resource utilization and minimizing idle capacity. • Analyse and implement cost-saving measures without compromising quality. 7. Process Improvement • Continuously evaluate and improve business processes to increase efficiency and reduce bottlenecks. • Implement new technologies and methods to enhance productivity. • Conduct relevant operation audit and provide advice, striving for continuous improvement towards Operations Excellence. 8. Inventory Management • Keep accurate client’s inventory records and zero-defect delivery requirements. 9. Vendor Management • Manage any vendor(s) in effective manner, to assess vendor to ensure meeting of YCH standards, in accordance to any Service Level Agreement (SLA) terms and conditions. 10. Communication and Collaboration • Liaise with other functional departments to ensure seamless operations. • Report business progress and issues to upper management. 工作概覽： 負責監督公司產品或服務的所有業務流程。確保業務運作順利，符合質量標準，並在預定的時間和預算內完成。 主要職責與責任： 1. 負責所有管轄範圍内客戶的盈虧管理，並在必要時積極參與區域內主要客戶營運的推展。 2. 規劃、排程與報告 o 負責協調所有倉儲和配送功能，包括庫存、實體配送、維護、記錄管理、交通排程等。 o 負責倉庫中儲存空間和布局的最佳使用，並確保客戶的庫存記錄準確且及時更新。 o 制定並實施業務計劃，以滿足客戶需求和期限。 o 與跨境及公司總部的各職能部門協調，確保關鍵資源的可用性。 o 提供每月管理報告，涵蓋倉庫利用率、客戶庫存變動及其他與倉儲和配送相關的事項，並與既定目標進行對比。 3. 團隊管理 o 負責員工紀律，以維護公司服務水平和企業形象，同時促進操作人員的有效培訓和發展。 o 監督並領導團隊，包括培訓、績效評估及必要時的紀律處分。 o 激勵並鼓舞團隊達成業務目標並提升生產力。 4. 客戶管理 o 建立並維持高標準的客戶服務和滿意度。 o 處理客戶詢問，採取主動措施以最小化投訴。 o 推動正面的客戶體驗，以提高客戶忠誠度。 o 與現有客戶及其供應商/客戶探索業務機會，作為銷售和市場營銷人員進一步開發的領頭羊。 5. 品質控制 o 制定並執行質量標準和程序。 o 檢查並監控生產輸出，以確保符合質量要求。 6. 成本管理 o 通過優化資源利用和最小化閒置產能來控制區域成本。 o 分析並實施節約成本的措施，同時不影響質量。 7. 流程改進 o 持續評估和改進業務流程，以提高效率並減少瓶頸。 o 實施新技術和方法以提升生產力。 o 進行相關操作審核並提供建議，致力於持續改進以達到營運卓越。 8. 庫存管理 o 維護準確的客戶庫存記錄，並確保零缺陷交付要求。 9. 供應商管理 o 有效管理供應商，評估供應商以確保符合YCH標準，並遵守任何服務水平協議（SLA）的條款和條件。 10. 溝通與協作 o 與其他職能部門聯繫，確保業務運作的順暢。 o 向管理層報告業務進展和問題。

Responsible for overseeing all business process of a company's goods or services. Ensures that business runs smoothly, meets quality standards, and is completed within the set timeframe and budget. PRIMARY DUTIES & RESPONSIBILITIES 1. Responsible for profit and loss of the accounts under his/her care and actively involved in regional roll out of key accounts operation where necessary. 2. Planning, Scheduling & Reporting • Responsible for the coordination of all warehousing and distribution functions, including inventory, physical distribution, maintenance, record-keeping, traffic scheduling etc. • Responsible for the optimum use of storage space and store layout in the warehouse and for customer’s stock inventory records to be kept accurate and up to date. • Develop, implement business schedules to meet customer demands and deadlines. • Coordinate with various functional departments across borders and Corporate HQ to ensure the availability of key resources. • Provide monthly management reports on overall performance against agreed objectives in the areas of warehouse utilization, stock movements of customers and other matters relating to warehousing and distribution. 3. Team Management • Responsible for staff discipline to upkeep company service level and corporate image while facilitating effective training & development for operations personnel. • Supervise and lead team, including training, performance evaluation, and disciplinary actions when necessary. • Motivate, inspire team to achieve business goals and improve productivity. 4. Customer Management • Develop and maintain a high standard of customer service and satisfaction. • Attends to customers' enquiries and adopt a proactive approach to minimize complaints. • Drive positive customer experiences to increase customer loyalty. • Explore business opportunities with existing customer and their suppliers / clients as a lead for further development by sales and marketing staff. 5. Quality Control • Establish and enforce quality standards and procedures. • Inspect and monitor production output to ensure compliance with quality requirements. 6. Cost Management • Control area costs by optimizing resource utilization and minimizing idle capacity. • Analyse and implement cost-saving measures without compromising quality. 7. Process Improvement • Continuously evaluate and improve business processes to increase efficiency and reduce bottlenecks. • Implement new technologies and methods to enhance productivity. • Conduct relevant operation audit and provide advice, striving for continuous improvement towards Operations Excellence. 8. Inventory Management • Keep accurate client’s inventory records and zero-defect delivery requirements. 9. Vendor Management • Manage any vendor(s) in effective manner, to assess vendor to ensure meeting of YCH standards, in accordance to any Service Level Agreement (SLA) terms and conditions. 10. Communication and Collaboration • Liaise with other functional departments to ensure seamless operations. • Report business progress and issues to upper management. 工作概覽： 負責監督公司產品或服務的所有業務流程。確保業務運作順利，符合質量標準，並在預定的時間和預算內完成。 主要職責與責任： 1. 負責所有管轄範圍内客戶的盈虧管理，並在必要時積極參與區域內主要客戶營運的推展。 2. 規劃、排程與報告 o 負責協調所有倉儲和配送功能，包括庫存、實體配送、維護、記錄管理、交通排程等。 o 負責倉庫中儲存空間和布局的最佳使用，並確保客戶的庫存記錄準確且及時更新。 o 制定並實施業務計劃，以滿足客戶需求和期限。 o 與跨境及公司總部的各職能部門協調，確保關鍵資源的可用性。 o 提供每月管理報告，涵蓋倉庫利用率、客戶庫存變動及其他與倉儲和配送相關的事項，並與既定目標進行對比。 3. 團隊管理 o 負責員工紀律，以維護公司服務水平和企業形象，同時促進操作人員的有效培訓和發展。 o 監督並領導團隊，包括培訓、績效評估及必要時的紀律處分。 o 激勵並鼓舞團隊達成業務目標並提升生產力。 4. 客戶管理 o 建立並維持高標準的客戶服務和滿意度。 o 處理客戶詢問，採取主動措施以最小化投訴。 o 推動正面的客戶體驗，以提高客戶忠誠度。 o 與現有客戶及其供應商/客戶探索業務機會，作為銷售和市場營銷人員進一步開發的領頭羊。 5. 品質控制 o 制定並執行質量標準和程序。 o 檢查並監控生產輸出，以確保符合質量要求。 6. 成本管理 o 通過優化資源利用和最小化閒置產能來控制區域成本。 o 分析並實施節約成本的措施，同時不影響質量。 7. 流程改進 o 持續評估和改進業務流程，以提高效率並減少瓶頸。 o 實施新技術和方法以提升生產力。 o 進行相關操作審核並提供建議，致力於持續改進以達到營運卓越。 8. 庫存管理 o 維護準確的客戶庫存記錄，並確保零缺陷交付要求。 9. 供應商管理 o 有效管理供應商，評估供應商以確保符合YCH標準，並遵守任何服務水平協議（SLA）的條款和條件。 10. 溝通與協作 o 與其他職能部門聯繫，確保業務運作的順暢。 o 向管理層報告業務進展和問題。

1. Responsible for profit and loss of the accounts under his/her care and actively involved in regional roll out of key accounts operation where necessary. 2. Process Optimization • Analyze and improve existing operational processes to increase productivity and reduce costs. • Develop and implement standard operating procedures to ensure consistency. • Responsible for the optimum use of storage space and store layout in the warehouse and for customer's stock inventory records to be kept accurate and up-to-date. 3. Team Leadership and Management • Supervise and coach a team of employees from outsourcing partner(s)/ own full-time employees, providing performance feedback and training. • Allocate resources and assign tasks to ensure the smooth functioning of operations. • Responsible for the coordination of all warehousing and distribution functions, including inventory, physical distribution, maintenance, record-keeping, traffic scheduling and etc. • Responsible for staff discipline to upkeep company service level and corporate image while facilitation effective training & development for operations personnel. 4. Quality Assurance • Establish and monitor quality control measures to meet or exceed industry standards. • Address quality issues and implement corrective actions promptly. • Conduct relevant operation audit and provide advice, striving for continuous improvement towards Operations Excellence. 5. Inventory Management • Manage accurate inventory levels for the clients and minimize non-conformance costs. • Coordinate with clients to ensure timely availability of materials and supplies. • Provide monthly management reports on overall performance against agreed objectives in the areas of warehouse utilization, stock movements of customers and other matters relating to warehousing and distribution. 6. Budgeting and Cost Control • Prepare and manage the operational budget, controlling expenses and maximizing resource utilization. • Identify areas for cost reduction and implement cost-saving initiatives. 7. Project Management • Oversee special projects and initiatives related to operational improvements. • Ensure projects are completed on time, within budget, and meet specified objectives. 8. Communication and Collaboration • Liaise with other departments to ensure seamless coordination and alignment of goals. • Communicate operational updates and issues to upper management. • Drive for active customer experiences as Customer Focus Team (Operations) CFT to increase customer loyalty. • Develop and maintain a high standard of customer service and satisfaction. Attends to customers' enquiries and adopt a proactive approach to minimize complaints. • Liaise closely with internal stakeholders to meet customers' needs and requirements. • Explore business opportunities with existing customer and their suppliers / clients as a lead for further development by sales and marketing staff. 9. Risk Management • Identify potential risks and develop contingency plans to mitigate them. • Ensure compliance with relevant regulations and policies. 主要職責與責任： 1. 負責所有管轄範圍内客戶的盈虧管理，並在必要時積極參與區域內主要客戶營運的推展。 2. 流程優化 o 分析並改進現有的操作流程，以提高生產力並降低成本。 o 制定並實施標準操作程序，以確保一致性。 o 負責倉庫中儲存空間和布局的最佳利用，並確保客戶的庫存記錄準確且及時更新。 3. 團隊領導與管理 o 監督並指導團隊，包括全職員工及外包同仁，提供及時的績效反饋和培訓。 o 分配資源並分派任務，以確保運營順利進行。 o 負責所有倉儲和配送功能的協調，包括庫存、實體配送、維護、記錄管理、交通排程等。 o 負責員工紀律，維護公司服務水平和企業形象，並促進操作人員的有效培訓和發展。 4. 品質保證 o 建立並監控質量控制措施，以符合或超越行業標準。 o 及時處理質量問題並實施糾正措施。 o 進行相關操作審核並提供建議，致力於持續改進以達到運營卓越。 5. 庫存管理 o 管理及確保客戶庫存的準確性，並最小化不符合要求的成本。 o 與客戶協調，確保工作上需要之材料和用品及時到位。 o 提供每月管理報告，涵蓋倉庫利用率、客戶庫存變動及其他與倉儲和配送相關的事項，並與既定目標進行對比。 6. 預算編制與成本控制 o 編制並管理運營預算，控制開支並最大化資源利用。 o 確定成本削減領域並實施節約成本的措施。 7. 專案管理 o 監督與運營改進相關的特殊專案和計畫。 o 確保專案按時完成，符合預算，並達成既定目標。 8. 溝通與協作 o 與其他部門聯繫，確保目標的無縫協調和一致。 o 向高層管理層通報運營更新和問題。 o 作為客戶專注團隊（Operations CFT），推動積極的客戶體驗以提高客戶忠誠度。 o 建立並維持高標準的客戶服務和滿意度，處理客戶詢問，採取主動措施以最小化投訴。 o 與內部利益相關者密切合作，以滿足客戶需求和要求。 o 與現有客戶及其供應商/客戶探索業務機會，作為銷售和市場營銷人員進一步開發的領頭羊。 9. 風險管理 o 確定潛在風險並制定應急計畫以減輕風險。 o 確保遵守相關法規和政策。

Key and Strategically Important Customers  Drive proactive planning & issue resolution for key and strategic customers  Overlook/ensure compliance in all operational/ departmental reports, including reports for all Operational areas in a timely manner with utmost accuracy, to Manager All Customers  Overlook manage operating Standards, Company Policies/Procedures and ensure the team will act in the best interests of the Company, its Customers, Employees and the Public which will differentiates YCH from the competitors Key Account Management  Maintain clear and adequate liaison and communications with the stake holders to facilitate achieving KPI  Work with Stake Holders to define and implement processes to improve operations quality  Drive regions to identify areas to cut cost consistently Distribution Management  Act as single window contact in terms of achieving Customer agreed KPIs / SLAs for pick up /transhipment and last mile delivery  Ensuring adequate infrastructure /facility to enable staff to produce the desired SLA  Identifying improvement areas and Enhancing Distribution software used to maintain the expected output in terms of accuracy and system performance  Implement best practices for Effective handling in terms of decreasing Damage / Missing / Shortage or Excess cases for ensuring minimum liability KPI  To Achieve Operational Goals  Monitor & Improve of all KPI Parameters in relevant areas as per agreed SLA.  To Take necessary action to communicate / advice / delegate / assist in reaching the desired performance level.  Exploring the opportunities / possibilities to exceed customer Expectation.  Motivating & managing the staffs reporting directly or indirectly by training and developing them in accordance to organizational Policy / Procedures and equip the staff with standards which need to be adopted.  Develop teamwork, demonstrating shared goals and values. Provide leadership guidance and support to all staff in the area. Enable the team to ensure that adequate staffs are trained and motivated  Develop appropriate succession plans