Klook客路_客遊天下旅行社有限公司
Associate, Product Content Quality
9/19 Updated
Array
English Required
Full-time
Entry-level
English RequiredSalary & Location
Salary negotiable
(Regular monthly salary of NT$40,000 or above)
台北市松山區
Required
Language Requirements
English
聽/精通、說/精通、讀/精通、寫/精通
Work Experience
不拘
Job Description
What you’ll do?
Measure and optimize Klook activity content to enhance usability while creating the best customer experience by exploring several approaches to solving customer problems
Works hand-in-hand with stakeholders and product owners to strategize and develop customer-friendly booking processes
Analyze to compare the pros and cons of competitors to provide insightful recommendations
Audit and proofread the activity content page regularly to ensure that it aligns with Klook standards in terms of quality and accuracy
Coordinate with internal and external teams to standardize and optimize activity content guidelines to facilitate the smooth roll-out
Analyze data (eg. customer’s enquiries and bad reviews) with AI tools to identify potential causes of problems and raise solutions accordingly
Develop new ideas and strategy to improve activity content quality
Complete ad-hoc tasks and projects as assigned
Number of Openings
1~2人
Educational Requirements
大學(學院)以上
Work Schedule
日班
Leave Policy
週休二日
Job Category
Project Assistant
Inside Sales
台北市松山區
旅遊服務業
Klook於2014年成立，為全球領先的旅遊和休閒娛樂預訂平台，用戶能輕鬆、簡單預訂各地的玩樂體驗，從飯店、行程，到景點門票、當地交通、租車等，通通能一站搞定。我們期望能持續帶給用戶歡樂，讓每個人都能在Klook上發掘全球不同玩樂方式，旅行就要從Klook開始！
了解更多Klook台灣最新動態，請至以下平台體驗更多玩樂時刻：
Klook新聞室
https://www.klook.com/zh-TW/newsroom/
Klook官方網站
https://www.klook.com/zh-TW/
Klook旅遊部落格
https://www.klook.com/zh-TW/blog/
Klook Instagram
https://www.instagram.com/klooktw/
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