台灣特斯拉汽車有限公司
Delivery Advisor (Contractor) 電動車交付顧問 (約聘)
9/27 Updated
Array
Full-time
Entry-level
English Required
6 ~ 10 applicants

Salary & Location

Salary negotiable
(Regular monthly salary of NT$40,000 or above)
台北市內湖區

Required

Language Requirements
English
聽/中等、說/中等、讀/中等、寫/中等
Work Experience
不拘

Job Description

The Role
The Tesla Delivery team is committed to providing the best Ownership Experience possible to our customers. This position is a great opportunity to join a world class expanding technology company and have a direct impact on our delivery promise as customers take ownership of their new vehicles. The Delivery Experience role is the direct point of contact for new customers preparing to take ownership.
Responsibilities
• 定期更新CRM系統,確保管理層能夠及時獲取準確的車輛交付訊息。
• 準備車輛並主持交付預約,包括根據客戶個人需求和舒適水平定制的新車擁有者導向。
• 在交付中心運營中支持交付經理,完成任務並確保卓越的客戶服務。
• 提出改進特斯拉交付體驗以及後端流程和程序的建議。
• 跟踪行業趨勢和持續優化交付體驗。
• Regularly update the CRM system to ensure accurate and timely delivery information is available to management.
• Prepare vehicles and host delivery appointments, including new owner orientations tailored to the individual customer’s needs and comfort level.
• Support the Delivery Manager in delivery center operations, task completion and ensuring superior customer service.
• Contribute ideas toward improving the Tesla delivery experience, as well as back end processes and procedures.
• Demonstrate a mastery of all Tesla products and services, as well as local incentives for EV owners.
• Keep up with industry trends and best practices.
Number of Openings
1~1人
Educational Requirements
大學(學院)以上
Work Schedule
日班、假日班
Leave Policy
依公司規定
Job Category
Administrative Staff
Document Controller
Other Customer Service Personnel
Tesla was founded in 2003 by a group of engineers who wanted to prove that people didn’t need to compromise to drive electric – that electric vehicles can be better, quicker and more fun to drive than gasoline cars. Today, Tesla builds not only all-electric vehicles but also infinitely scalable clean energy generation and storage products. Tesla believes the faster the world stops relying on fossil fuels and moves towards a zero-emission future, the better. Tesla vehicles are produced at its factory in Fremont, California, and Gigafactory Shanghai. To achieve our goal of having the safest factories in the world, Tesla is taking a proactive approach to safety, requiring production employees to participate in a multi-day training program before ever setting foot on the factory floor. From there, Tesla continues to provide on-the-job training and track performance daily so that improvements can be made quickly. The result is that Tesla’s safety rate continues to improve while production ramps. To create an entire sustainable energy ecosystem, Tesla also manufactures a unique set of energy solutions, Powerwall, Powerpack and Solar Roof, enabling homeowners, businesses, and utilities to manage renewable energy generation, storage, and consumption. And this is just the beginning. With Tesla building its most affordable car yet, Tesla continues to make products accessible and affordable to more and more people, ultimately accelerating the advent of clean transport and clean energy production. Electric cars, batteries, and renewable energy generation and storage already exist independently, but when combined, they become even more powerful – that’s the future we want.
6 ~ 10 applicants