香港商旭昶香港有限公司台灣分公司
Customer Care Representative
10/4 更新
Array
全職
初階
英文 條件要求
11 ~ 30 應徵者

職務概況

待遇面議
(經常性薪資達 4 萬元或以上)
台北市大同區

條件要求

語文條件
英文
聽/精通、說/精通、讀/精通、寫/精通
工作經歷
不拘

職務描述

- Manage large amounts of incoming emails or chats and resolve different issues customers may encounter before, during and after their purchase
- Identify and assess customers' needs to achieve satisfaction. Provide accurate and valid information
- Handle customer complaints, provide appropriate solution plans in a timely manner
- Be a product expert and answer all kinds of product related questions and reviews on different platforms
- Cooperate with our warehouse in the US to proceed warranty service and purchase requests
- Other ad-hoc support
需求人數
1~1人
學歷要求
大學(學院)以上
上班時段
0900 - 1800
休假制度
依公司規定
職務類別
Contact Center Information Clerks
Text Customer Service
Other Customer Service Personnel
台北市大同區
網際網路相關業
At Teamson, we are passionate about creating happiness and inspiring beautiful homes. Our mission is to merge style, sustainability, and joy to empower individuals in designing and living their best lives. As a global company with a team of 200 dedicated employees, we specialize in kids, pets and home furnishings. Founded in 1997 by Linda Su, a visionary mother, Teamson was born out of a desire to provide safe and high-quality playsets and toys that ignite a sense of discovery in children. Collaborating with her husband, Ken, our journey began by focusing on eco-friendly wooden toys and premium children's furnishings. Over the past 25 years, Teamson has evolved into a thriving company with a diverse consumer base spanning North America, Europe, Asia, and Australia. As a family-run company, we prioritize the values of trust, craftsmanship, and excellence in everything we do. Our commitment to quality and safety is at the core of our business, ensuring that every product we create brings joy and inspires imagination in children and families around the world. With locations in New York, Georgia, England, and Taiwan, Teamson offers a range of career opportunities, including in-office and remote-options. We believe in fostering a supportive and inclusive work environment where every team member can thrive and contribute to our collective success. Join our Teamson family, where we believe that happiness starts at home, and together, we can create beautiful and enriching experiences for children and families everywhere.
11 ~ 30 應徵者